Director Children's Transport

aah; Charlotte (NC); On-site; USD 94,000 - 141,000; Full time

Job summary

Atrium Health Mobile Medicine – Administration in North Carolina seeks an experienced leader to oversee neonatal/pediatric transport programs, spanning ground and air services. You will drive regulatory compliance, clinical protocol standardization, and staffing excellence across multiple sites.

The role requires an RN/RRT/Paramedic with 8+ years of leadership in transport operations, partnering with hospital and EMS executives to optimize patient care, safety, and performance metrics.

Qualifications

• Current RN, RRT, or Paramedic licensure in good standing; state licensure as required by base assignment.
• Bachelor’s degree in Nursing, Respiratory Therapy, EMS, Healthcare Administration, or related field.
• 8+ years of progressive leadership experience in neonatal/pediatric transport or related operations.

Responsibilities

• Provide enterprise leadership for neonatal/pediatric and specialty transport teams (ground and air).
• Champion safety culture, standardize protocols, and validate competency across sites.
• Collaborate with EMS and hospital leadership to optimize staffing and response times.
• Align clinical protocols with medical directors and hospital service lines.
• Lead and standardize performance expectations for managers, supervisors, and staff.

Skills

Leadership

Regulatory compliance

Staffing models

Budgeting

Multi-site ops

Aviation ops

Education

Bachelor’s degree in Nursing, EMS, or Healthcare Admin

Tools

EPCR systems

Flight scheduling software

Job description

Department:

10010 Atrium Health Mobile Medicine - Administration

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

40 hours

Pay Range:

$68.20 - $102.30

Major Responsibilities:

• Provides unified enterprise leadership for all neonatal/pediatric and specialty transport teams, both ground and air while ensuring regulatory compliance and readiness.
• Champions safety culture and clinical quality across all children's transport teams, standardizing protocols, competency validation, and safety event review specific to the neonatal and pediatric patient population.
• Partners with area EMS and hospital joint-leadership teams to formalize and improve transport staffing, response times, and consistency of patient care.
• Partnering with pediatric/neonatal Medical Directors and physician leadership to align clinical protocols, documentation practices, quality metrics, education standards, and best practices across all children's transport programs.
• Serves as the primary Mobile Medicine liaison to Enterprise Children's Hospital leadership, meeting regularly with Callie Dobbins, SVP Children's and Women's, and her team to align children's transport metrics, goals, and performance with Children's Hospital service-line priorities.
• Leads, develops, and standardizes performance expectations for Managers, Supervisors, and clinical transport personnel (RNs, RRTs, Paramedics) across all children's transport locations.
• Conducts a comprehensive people and FTE inventory across all children's transport sites to validate staffing models, budget alignment, and identify gaps or growth needs.
• Manages the combined children's transport program budget and staffing models, partnering with Finance and Children's Hospital leadership on capital, vehicle, and equipment needs, including Children's Miracle Network-funded assets.
• Partners with the Fleet & Logistics leadership to determine and coordinate the appropriate mode of transport (rotor-wing, fixed-wing, or ground ambulance) based on patient acuity, geography, and resource availability.

Licensure, Registration, and/or Certification Required:

Current RN, RRT, or Paramedic licensure in good standing (state licensure applicable to North Carolina, Illinois, and/or Georgia, as required by base assignment).

Education Required:

Bachelor's degree required in Nursing, Respiratory Therapy, Emergency Medical Services, Healthcare Administration, or a related field.

Experience Required:

• 8+ years of progressive leadership experience in neonatal/pediatric transport, critical care transport, or NICU/PICU clinical operations.
• Demonstrated experience managing multi-site transport programs across both ground and air transport modes.

Knowledge, Skills & Abilities Required:

• Expert knowledge of neonatal/pediatric transport clinical protocols, best practices, and regulatory requirements.
• Strong leadership capability partnering with medical directors, physician leadership, and Children's Hospital service-line leadership to standardize clinical practice.
• Ability to coordinate with aviation and fleet leadership on mode-of-transport decisions across rotor-wing, fixed-wing, and ground ambulance.
• Ability to standardize practice, culture, and performance across a multi-site, multi-state enterprise program.
• Financial and staffing acumen, including budgeting and resource allocation across combined, geographically dispersed programs.

Physical Requirements and Working Conditions:

• Significant travel within the Advocate footprint, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment and/or remote work environment.

Preferred Education:

• Master's degree (MSN, MHA, or related field) strongly preferred for enterprise level scope.

Preferred Licensure, Registration, and/or Certification:

• Certified Pediatric Nurse (CPN), Neonatal Resuscitation Program (NRP), or transport-specific clinical certification (e.g., C-NPT, CFRN, CTRN) preferred.

Preferred Experience:

• Direct experience in rotor wing or fixed wing aviation operations, critical care transport, or emergency medical services.
• Experience partnering directly with a Children's Hospital or pediatric/neonatal service-line leadership team preferred.
• Experience with joint EMS-hospital transport staffing models preferred.

Preferred Knowledge, Skills & Abilities:

• Knowledge of aviation regulations, FAA requirements, and EMS state licensure processes.
• Familiarity with operational technology platforms supporting Mobile Medicine and aviation (dispatch, EPCR, aviation scheduling, flight operations software).
• Familiarity with CAMTS accreditation standards and state-specific neonatal/pediatric transport regulatory requirements across North Carolina, Illinois, and Georgia.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job descriptio