Director, Case Management & Recovery Operations

BayMark Health Services, Inc.; Effingham (NH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Health/dental/vision

401(k) plan

Generous PTO

Growth opportunities

Job summary

Granite Recovery Centers in Effingham, NH seeks a Director of Case Management to lead the Recovery Case Managers, oversee case assignment, and drive quality of care across the department.

Reporting to the Clinical Director and Utilization Review, the DCM coordinates level-of-care decisions, aftercare planning, and team development while upholding our recovery-focused mission and values. Strong leadership, HIPAA compliance, and timely communication are essential to success.

Qualifications

• High school diploma or equivalency required.
• Extensive experience with 12-Step program.
• Manage RCM and RCMA weekly payroll.
• At least 3 years in 12 Step recovery with sobriety.
• Sponsorship experience.

Responsibilities

• Assign inbound cases to RCMs.
• Assign group facilitation to RCMs daily.
• Meet weekly with RCMs for case management control and team health.
• Hold RCMs accountable for performance and efficiency.
• Oversee RCM documentation and HIPAA compliance.
• Oversee conversions to IOP and outbound referrals.
• Maintain ASA rate goals.
• Coordinate client reading of 5th steps.

Skills

Client engagement

Mission & values

Time management

Education

High school diploma or equivalent

Job description

Granite Recovery Centers in Effingham, NH seeks a Director of Case Management to lead the Recovery Case Managers, oversee case assignment, and drive quality of care across the department.

Reporting to the Clinical Director and Utilization Review, the DCM coordinates level-of-care decisions, aftercare planning, and team development while upholding our recovery-focused mission and values. Strong leadership, HIPAA compliance, and timely communication are essential to success.