Director, Case Management — Leading Care Coordination

HCA Healthcare; Florida; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Tuition assistance

Wellbeing & counseling

Paid time off

Job summary

HCA Healthcare in Oviedo, FL is seeking a Director of Case Management who will oversee all case management operations, discharge planning, and care coordination across the hospital. You will lead an interdisciplinary team, ensure regulatory compliance, and drive performance improvements while maintaining a strong executive presence.

The role requires a registered nurse with leadership experience in acute care, strong communication skills, and the ability to manage multiple priorities with

Qualifications

• Bachelor's Degree in healthcare or related field.
• Master's degree in Nursing, Health Administration, or Business Administration preferred.
• (RN) Registered Nurse, or (LCSW) Clinical Social Worker; RN preferred.
• No Travel Required
• 3 years experience in overall acute care Hospital Case Management, preferred
• 2+ years experience in case management leadership, preferred

Responsibilities

• Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
• Allocates resources to effectively staff department and meet productivity and quality goals.
• Responsible for oversight of CM core functions and practice.
• Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
• Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
• Assesses and improves the department’s performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
• Ensuring compliance with policies and SOP.
• Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Skills

Healthcare leadership

Case management

Nursing

Regulatory compliance

Staff development

Education

Bachelor's Degree

Master's degree in Nursing/Health Administration/Business

RN license

Tools

EMR systems

Care coordination software

Job description

HCA Healthcare in Oviedo, FL is seeking a Director of Case Management who will oversee all case management operations, discharge planning, and care coordination across the hospital. You will lead an interdisciplinary team, ensure regulatory compliance, and drive performance improvements while maintaining a strong executive presence.

The role requires a registered nurse with leadership experience in acute care, strong communication skills, and the ability to manage multiple priorities with