Director Case Management

Novant Health; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Novant Health seeks a Director of Case Management to lead acute care case management across the system, advancing strategies in collaboration with hospital and physician leaders as well as external agencies. The role emphasizes operational leadership, data-driven improvement, and cross-functional partnerships.

The position requires a master's degree in nursing or social work, active licensure, and leadership experience in case management within a hospital setting.

Qualifications

• Must hold an active nursing license in state(s) of practice.
• Certification in Case Management or related field preferred.
• Broad knowledge of hospital case management processes and trends.

Responsibilities

• Provide operational leadership for acute care case management across the system.
• Collaborate with case management, hospital, and external stakeholders to optimize program delivery.

Skills

Leadership experience

Hospital case management

Strategic planning

Budget planning

Change management

Relationship building

Data monitoring

Project leadership

Education

Master's degree in Nursing

Master’s Degree in Social Work

Job description

What We Offer

The Director of Case Management provides operational leadership for all acute care case management activities across the system. Acts as a thought partner to strategize and collaborate with case management leaders, hospital leaders, physician leaders, institute leaders and external agencies to ensure the delivery of an effective case management program across the system.

What We're Looking For

• Education: Master's degree in Nursing or Master’s Degree in Social Work Accredited by Council on Social Work Education or Master’s Degree in related field, preferred.
• Experience: Minimum of three years leadership experience in acute care setting, case management, preferred and five years of Case Management or related experience preferred.
• Licensure/Certification/Registration: Nurses in this role require active license in state(s) of practice. Certification in Case Management or related certification preferred.
• Additional Skills/Requirements required: Must have a broad knowledge of hospital case management processes, procedures, best practices, resources, current and future trends, and networks to be able to respond to the fast paced complex acute care case management needs. Must have excellent written and oral communication skills, high energy, results-oriented and a resourceful leader who is capable of multi-tasking and leading change. Must have the ability to build strong relationships in all levels of the organization and across internal and external stakeholders. Strategic planning and budget planning, and proven operational leadership in case management. Ability to actively recruit and retain strong talent. Must be able to monitor, track and trend data for process improvement. Project leadership and consultation; delegation and prioritization.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

161257