Director, Cargo Air Service Development

CVG Airport Authority; Burlington (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

CVG Airport Authority in Kentucky is seeking a Senior Manager – Air Cargo Development to lead strategy and execution for cargo operations, routes and facilities, aligning with CVG’s growth plan.

The role partners with the Vice President, Air Service Development, directs cross-functional teams, analyzes market opportunities, builds relationships with carriers and freight forwarders, and drives initiatives to expand domestic and international airfreight, distribution and logistics services.

Qualifications

• Related field background required.
• Minimum 10 years of direct experience.
• Minimum 1 year supervisory experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Directs, delegates and reviews work; coaches staff and evaluates performance.
• Lead cargo development initiatives with market research and strategic planning for facilities and infrastructure.
• Builds relationships with airlines, freight forwarders and shippers to grow CVG cargo business.
• Represents CVG at industry events and trade shows.
• Develops and launches routes with carriers; analyzes cargo performance and forecasts.
• Manages contracts and budget in coordination with Finance and other departments.
• Ensures compliance with federal regulations and safety standards.

Skills

Leadership

Staff development

Market research

Project management

Budgeting

Negotiation

Public speaking

Cross-functional work

Strategic planning

Relationship building

Air cargo knowledge

Job description

This position is responsible for working with the Vice President, Air Service Development to develop and implement short- and long-term strategies to maximize cargo operations in support of CVG Airport’s strategic plan. This position promotes and markets the CVG Airport to the aviation, freight forwarding and import/export community with emphasis placed on growth of domestic and international airfreight, distribution and logistics services.

ESSENTIAL DUTIES

• Directs, delegates and reviews assigned work. Provides coaching, counseling and staff development. Evaluates performance and applies organizational policies and procedures.
• Overall responsibility for establishing the goals and objectives of the Air Cargo Development, consistent with the organization’s priorities, and ensuring applicable resources are available to accomplish the goals and objectives.
• Acts as cargo operations liaison, including cargo carriers and support services; determines action plans to resolve issues and concerns.
• Builds working relationships with airlines, trucking companies, railroads, shippers, FTZ Operators and freight forwarders in an effort to expand existing and create new business at CVG.
• Partners and collaborates with community stakeholders and customers, including operational staff, business leaders, and aviation industry leaders to gather the necessary data and relevant information regarding air cargo operations.
• Represents CVG at industry trade shows and local, regional, national air cargo association events and programs.
• Leads air cargo business development initiatives by conducting market research and business analysis to identify growth opportunities, developing strategic plans for cargo facilities and infrastructure projects, and marketing airport cargo operations and support services to attract customers, increase revenue, and enhance cargo operations at CVG.
• Identifies and pursues short-term and long-term cargo development opportunities to support the airport's strategic and financial objectives.
• Analyzes and prepares status reports, develops forecast in conjunction with other departments and tracks overall airport cargo performance.
• Develops and launches new routes with new and incumbent carriers.
• Audits third party tenant service agreements.
• Leads air cargo development and operational initiatives by coordinating cross-functional resources and stakeholders to support the timely and cost-effective delivery of cargo-related projects.
• Manages departmental financial activities, including financial analysis, policy development, annual budget preparation, justification, administration, and performance monitoring, in partnership with Finance and other departments.
• Manages and coordinates the development of cargo related marketing materials, collateral and promotions in conjunction with internal stakeholders.
• Works in conjunction with government affairs to track and monitor federal, state and other agency regulators concerning laws and policies affecting cargo operations and services. Assesses the impact of potential changes to policies, procedures, and new services on existing carriers.
• Monitor and interpret international governmental regulatory factors and air policies that influence air cargo and airport operation services.
• Maintains awareness of and communicates high impact issues, critical needs and areas of special concern or urgent/vital interest with regard to the cargo operations.
• Actively participates in the campus workforce efforts to ensure continued success of the cargo operations.
• Provides leadership and works with staff and consultants to ensure a high-performance, service-oriented work environment that supports achieving the Airport’s and Department’s goals and objectives.
• Monitor the use of relevant airfield assets and utilization of ramp areas. Report findings and make recommendations for policy and procedure changes as well as new service development opportunities to upper management
• Works across department/divisions to facilitate various activities to ensure efficient coordination of projects including schedule, budget, and resources to ensure the ongoing development of the airport to meet the priorities set by leadership and the Kenton County Airport Board.
• Provides leadership in the interpretation, development, and implementation of policies governing airport cargo and cargo support operations, ensuring compliance with federal obligations and regulatory requirements while addressing and resolving related operational and business matters.
• Responsible for all contract management activities as documented in KCAB Policy 1014, Contract Management. As the subject matter expert responsible for all key aspects of contract management ensuring KCAB’s interests are represented in any business activities regarding the agreement. Prepares RFP’s, bid specifications, and negotiates contracts.
• Maintains membership in appropriate professional and/or industry related associations.
• Performs other duties of a similar nature and level as assigned.

EDUCATION & EXPERIENCE

Details:

Related Field

Minimum Years of Direct Experience: 10

Details:

Related experience

Minimum Years of Supervisory Experience: 1

Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING/CERTIFICATIONS

Required

• Maintain Security Identification Display Area (SIDA) clearance.
• Obtain and maintain position appropriate NIMS & emergency training.
• Ability to travel Domestic and International at least eighty percent of the time.
• Valid drivers license.

Preferred

Additional Security Levels Required

• Ability to obtain and maintain position appropriate Federal security clearance

Airfield Driving

This position does not require airfield or ramp driving.

DEMONSTRATED KNOWLEDGE OF

• Intermodal transportation and cargo logistics as well as thorough understanding of air cargo, freight forwarding and logistics industries is required.
• Current trends and challenges in passenger air service development;
• Principles and practices of Airport Management;
• FAA regulations including applicable advisory circulars;
• Principles and practices of airport administration, including budgeting, purchasing , contracting and records maintenance;
• Project management;
• Budgeting and finance.

DEMONSTRATED SKILL IN

• Demonstrated skill in leading and managing professional, technical and administrative personnel;
• Clearly and effectively communicating, negotiating and advocating, both orally and in writing;
• Demonstrated skill in public speaking and presentations;
• Demonstrated skill in exercising political acumen, tact and diplomacy in dealing with difficult, sensitive and confidential issues regarding multiple agendas and positions.
• Demonstrated organization and planning skills;
• Developing business cases for new routes and presenting them to airlines;
• Cultural competence and the ability to work effectively in a diverse cultural environments and manage international relations;
• Use of a variety of computer-based technologies including word processing, and spreadsheets;
• Establish and maintain effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups.;
• Demonstrated skill in exercising sound, independent judgment within policy guidelines and management direction.

Why Join Us?

BENEFITS: (Full Time Positions)

• 100% Employer Paid Health & Wellness Center
• Comprehensive Insurance Options: Medical, dental, vision and life insurance, including a $0 premium medical plan option and no spousal surcharge
• CVG CARES: $2,500 employer paid childcare subsidy
• Health Savings Account & Dependent Care Flexible Spending Account
• Retirement Plans: Employer and employee contributions to KY Public Pension Authority retirement plan
• KY Deferred Comp Plans: 401(k) and 457 options
• Generous Paid Time Off: Including 10 holidays a year
• Employee Assistance Program
• Voluntary Wellness Program: Earn financial incentives and paid time off
• Tuition Reimbursement and Professional Development Programs
• Performance Reward Program (potential to earn up to $2100.00 annually)
• Onsite Fitness Facilities

If you are excited to make a positive impact for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for CVG Airport, whether it be this role or another.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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