Director, Air Service Development

CVG Airport – Cincinnati/Northern Kentucky International Airport; Burlington (KY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health & wellness center

Comprehensive insurance options

Retirement plans (KY Pension, 401k)

Paid time off

Tuition reimbursement and professional

Job summary

CVG Airport – Cincinnati/Northern Kentucky International Airport seeks a senior leader to partner with the VP of Air Service Development, shaping short- and long-term strategies to maximize passenger operations and expand domestic and international services. You will market CVG to aviation targets and collaborate with stakeholders to grow activity and new routes.

The role requires a decade of direct experience, leadership capability, and a deep understanding of airport management, budgeting,

Qualifications

• Minimum 10 years of direct experience in passenger air service development or closely related field.
• Minimum 1 year of supervisory experience.
• Equivalent combination of education and experience acceptable for the essential duties.

Responsibilities

• Directs, delegates, coaches and reviews staff efforts to achieve CVG's passenger service goals.
• Develops strategies to grow existing carriers and attract new air carriers to expand domestic and international routes.
• Leads market research, data analysis and forecasting to identify new route opportunities.

Skills

Leadership

Communication

Public speaking

Negotiation

Organization

Business case development

Cultural competence

Analytical skills

Relationship building

Judgment and decision-making

Tools

Microsoft Office Suite

Job description

This position is responsible for working with the Vice President, Air Service Development to develop and implement short- and long-term strategies to maximize passenger operations in support of CVG Airport's strategic plan. This position promotes and markets CVG to aviation industry targets and collaborates with airport community stakeholders to grow passenger activity and expand both domestic and international services.

ESSENTIAL DUTIES

• Directs, delegates and reviews assigned work. Provides coaching, counseling and staff development. Evaluates performance and applies organizational policies and procedures.
• Overall responsibility for establishing the goals and objectives of the passenger services initiatives consistent with the organization’s priorities and ensuring applicable resources are available to accomplish the goals and objectives.
• Develops and implements strategies to grow the services of existing CVG carriers and attract new air carriers to be part of the airport's network; including strategies to attract and retain passenger airlines, focusing on expanding domestic and international routes.
• Maintains awareness of and communicates high impact issues, critical needs and areas of special concern or urgent/vital interest with regard to air service operations.
• Partners and collaborates with community stakeholders and customers, including operational employees, business leaders, and aviation industry leaders to gather the necessary data and relevant information regarding passenger services.
• Leads passenger air service development efforts by conducting market research, business analysis, and demand forecasting to identify opportunities for new routes and expanded air service at CVG.
• Monitors passenger traffic trends and performance metrics, prepares reports and forecasts, and uses data-driven insights to support strategic decision-making and airline engagement initiatives.
• Develops and launches new routes with new and incumbent carriers.
• Develops and maintains strategic application of the CVG Air Service Incentive Program.
• Leads air service development and operational initiatives by coordinating cross-functional resources and stakeholders to support the timely and cost-effective delivery of passenger focused projects.
• Manages departmental financial activities, including financial analysis, policy development, annual budget preparation, justification, administration, and performance monitoring, in partnership with Finance and other departments.
• Works in conjunction with government affairs to track, monitor, and interpret international, federal, state and other agency regulators concerning laws and air policies affecting airport operations and services.
• Assesses and analyzes the impact of potential changes to policies, procedures, and new services on existing carriers
• Actively participates in the campus workforce efforts to ensure continued success of the support operations.
• Manages and coordinates the development of air service related marketing materials, collateral and promotions in conjunction with internal stakeholders.
• Works across department/divisions to facilitate various activities to ensure efficient coordination of projects including schedule, budget, and resources to ensure the ongoing development of the airport to meet the priorities set by leadership and the Kenton County Airport Board.
• Provides leadership and works with staff and consultants to ensure a high-performance, service-oriented work environment that supports achieving CVG’s and Department’s goals and objectives.
• Responsible for all contract management activities as documented in KCAB Policy 1014, Contract Management. As the subject matter expert responsible for all key aspects of contract management ensuring KCAB’s interests are represented in any business activities regarding the agreement. Prepares RFP’s, bid specifications, and negotiates contracts.
• Assists with preparing and developing documents relating to department goals, policies and future needs.
• Maintains membership in appropriate professional and/or industry related associations.
• Performs other duties of a similar nature and level as assigned.

EDUCATION & EXPERIENCE

Minimum Years of Direct Experience: 10

Details

Related experience

Minimum Years of Supervisory Experience: 1

Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING/CERTIFICATIONS

Required

• Maintain Security Identification Display Area (SIDA) clearance.
• Obtain and maintain position appropriate NIMS & emergency training.
• Ability to travel Domestic and International at least eighty percent of the time.
• Valid drivers license.

Additional Security Levels Required

• Ability to obtain and maintain position appropriate Federal security clearance

Airfield Driving

This position does not require airfield or ramp driving.

DEMONSTRATED KNOWLEDGE OF

• Current trends and challenges in passenger air service development.
• Principles and practices of Airport Management.
• FAA regulations including applicable advisory circulars.
• Principles and practices of airport administration, including budgeting, purchasing, contracting and records maintenance.
• Project management.
• Budgeting and finance.

DEMONSTRATED SKILL IN

• Leading and managing professional, technical and administrative personnel.
• Clearly and effectively communicating, negotiating and advocating, both orally and in writing.
• Public speaking and presentations.
• Exercising political acumen, tact and diplomacy in dealing with difficult, sensitive and confidential issues regarding multiple agendas and positions.
• Organization and planning skills.
• Developing business cases for new routes and presenting them to airlines.
• Cultural competence and the ability to work effectively in various cultural environments and manage international relations.
• Use of a variety of computer-based technologies including word processing, and spreadsheets.
• Establish and maintain effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups.
• Exercising sound, independent judgment within policy guidelines and management direction.

Why Join Us?

BENEFITS: (Full Time Positions)

• 100% Employer Paid Health & Wellness Center
• Comprehensive Insurance Options: Medical, dental, vision and life insurance, including a $0 premium medical plan option and no spousal surcharge
• CVG CARES: $2,500 employer paid childcare subsidy
• Health Savings Account & Dependent Care Flexible Spending Account
• Retirement Plans: Employer and employee contributions to KY Public Pension Authority retirement plan
• KY Deferred Comp Plans: 401(k) and 457 options
• Generous Paid Time Off: Including 10 holidays a year
• Employee Assistance Program
• Voluntary Wellness Program: Earn financial incentives and paid time off
• Tuition Reimbursement and Professional Development Programs
• Performance Reward Program (potential to earn up to $2100.00 annually)
• Onsite Fitness Facilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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