Director, Career and Academic Support Services

University of Idaho; Moscow (ID); On-site; USD 120,000 - 180,000; Full time

Job summary

The University of Idaho seeks a Director of Career and Academic Support Services to lead Career Services and Academic Support Programs, driving student success and retention in partnership with colleges across campus. The role emphasizes strategic planning, program assessment, and effective staff supervision.

Key responsibilities include identifying priorities, supervising staff, managing budgets and contracts, and collaborating to analyze post-graduation outcomes.

Qualifications

• Five years progressive leadership experience.
• Experience developing and implementing strategic initiatives.
• Leadership experience managing fiscal budget.

Responsibilities

• Provide departmental leadership for Career Services and strategic oversight for Academic Support Programs.
• Identify departmental priorities and oversee program development to support student success and retention.
• Supervise coordinators and staff; evaluate programs and outcomes.
• Collaborate with colleges to collect and analyze post-graduation outcomes to adjust programs and services as needed.
• Write and review contracts, agreements, and grants; maintain financial oversight for budgets.
• Perform assessments to determine unit and program effectiveness and adjust offerings as required.

Skills

Leadership

Strategic planning

Budget management

Staff supervision

Collaboration

Education

Master's Degree

Job description

Director, Career and Academic Support Services

The director provides departmental leadership for Career Services and strategic oversight for Academic Support Programs, both of which directly impact student success and retention goals that support the mission of the University of Idaho. Responsibilities include identifying departmental priorities; enhancing academic and career development of students; performing assessments to determine unit and program effectiveness; supervising coordinators and staff; and collaborating with colleges to collect and analyze post‑graduation outcomes to adjust programs and services as needed. Additionally, the director offers leadership and vision for planning, coordination, supervision, and evaluation of academic support services, while maintaining financial oversight for all departmental budgets—including state, endowment, grant, gift, and revenue‑generating funds and writing and reviewing contracts, agreements, and grants.

Qualifications

Required Experience

• Five years progressive leadership experience
• Experience developing and implementing strategic initiatives
• Leadership experience managing fiscal budget

Required Education

• Master’s Degree

Required Other

• Must be eligible for membership in related professional organizations
• Ability to work nonstandard business hours which may include mornings, evenings and weekends to meet business needs
• Ability to travel as needed regionally, and nationally, for business

Additional Preferred

• Prior higher education leadership experience in student support services areas
• Demonstrated ability to work in a complex environment with multiple stakeholders
• Ability to network and develop collaborative partnerships
• Excellent leadership/management skills
• Excellent written communication skills

Physical Requirements & Working Conditions

None

Degree Requirement

Listed degree qualification is required at time of hire

Background Check Statement

Applicants who are selected as final possible candidates must be able to pass a criminal background check.

EEO Statement

The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.