Director, Care Coordination & Utilization

Banner Health; Phoenix (AZ); On-site; USD 130,000 - 180,000; Full time

Job summary

Banner Health in Phoenix, AZ invites an experienced RN or Social Worker to join the Behavioral Health Utilization Review Department (BHURD) as a Director. Lead a centralized team to optimize patient care through strategic utilization review, care coordination, and program development.

You will guide operations across multiple facilities, mentor peers, and collaborate with nursing leadership to drive quality outcomes while balancing cost, quality and service.

Qualifications

• RN or Social Worker with leadership experience in utilization review.
• Bachelor of Science in Nursing or Master’s in Social Work with appropriate licensure.
• Minimum three years of leadership and case management experience in acute care.

Responsibilities

• Direct and supervise Care Coordination and utilization management programs.
• Provide strategic direction and oversee performance measures and outcomes.
• Manage staffing, budgeting, and cross-functional collaboration.
• Engage with internal/external stakeholders to improve transitions of care.
• Support quality initiatives and regulatory compliance across facilities.

Skills

Leadership

Utilization review

Healthcare management

RN credential

MSW/LCSW licensure

Education

Bachelor of Science in Nursing

Master's in Social Work

Job description

Banner Health in Phoenix, AZ invites an experienced RN or Social Worker to join the Behavioral Health Utilization Review Department (BHURD) as a Director. Lead a centralized team to optimize patient care through strategic utilization review, care coordination, and program development.

You will guide operations across multiple facilities, mentor peers, and collaborate with nursing leadership to drive quality outcomes while balancing cost, quality and service.