Director, Business Systems & Solutions

Fall Creek®; Eugene (OR); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Fall Creek is seeking a Director of Business Systems & Solutions to connect business strategy with technology on a global scale. This hybrid role leads the enterprise systems, drives process improvement, and aligns technology investments with measurable business value across the organization.

You will partner with executives to translate needs into scalable solutions, own the roadmap, govern system requests, and guide ERP implementations and integrations. Travel up to 20% is expected.

Qualifications

• Bachelor's degree in IT, CS, Biz Admin, Eng or related field or equivalent experience.
• 10+ years in enterprise applications, business systems, ERP implementations or related tech functions.
• Experience leading and developing cross-functional teams.
• Strong knowledge of enterprise systems, business analysis, process design, governance, and solution delivery.
• Experience leading ERP implementations and system integrations.
• Proven ability to drive measurable business outcomes with technology investments.
• Experience evaluating AI-enabled capabilities and automation.
• Strong leadership, communication, analytics, problem-solving and prioritization skills.
• Willingness to travel domestically and internationally up to 20%.

Responsibilities

• Lead the Business Systems & Solutions function and global Business Analyst team.
• Translate business needs into scalable technology solutions with leaders across the business.
• Oversee requirements, process analysis, design, testing and adoption.
• Own the roadmap and continuous improvement of enterprise systems.
• Establish governance and priorities for system requests and investments.
• Lead enterprise applications implementations, enhancements, integrations and custom solutions.
• Identify opportunities to use AI and automation to boost performance.
• Manage software vendors, implementation partners and providers.
• Develop a high-performing, collaborative team.

Skills

Leadership

Enterprise Systems

ERP Implementations

Business Analysis

AI & Automation

Governance

Vendor Management

Team Development

Travel 20%

Education

Bachelor's degree

Master's degree (preferred)

Tools

SAP

Oracle ERP

Microsoft Dynamics

Job description

Fall Creek is creating a world with better blueberries through its friendly,collaborative team spread across the globe. To help us accomplish this, we are seeking a qualified Director, Business Systems & Solutions This position will be a hybrid setting.

The Fall Creek Director, Business Systems & Solutions will be ready to connect business strategy with technology solutions on a global scale. The Director, Business Systems & Solutions will help shape enterprise systems that strengthen our operations, improve how we work, and create meaningful business value.

What you'll do at Fall Creek:

In this role, you will lead the connection between business needs and technology solutions across Fall Creek's global organization. You will partner with leaders and teams across the business to strengthen our enterprise systems, improve processes, and ensure technology solutions deliver meaningful and measurable business value.

• Lead the Business Systems & Solutions function and global Business Analyst team.
• Partner with business and technology leaders to translate business needs into scalable technology solutions.
• Lead business requirements, process analysis, solution design, testing, implementation readiness, and adoption.
• Own the roadmap and continous improvement of enterprise business systems.
• Establish governance and priorities for system requests, enhancements, and technology investments.
• Lead enterprise application implementations, enhancements, integrations, and internally developed solutions.
• Identify practical opportunities to use AI, automation, and emerging technologies to improve business performance.
• Manage key software vendors, implementation partners, consultants, and technology providers.
• Develop a high-performing, collaborative, and customer-focused team.

What you bring to Fall Creek:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field, or an equivalent combination of education and progressive experience.
• 10+ years of progressive experience in enterprise applications, business systems, ERP implementations business analysis, technology delivery, or related technology functions.
• Experience leading and developing professional or cross-functional teams.
• Strong knowledge of enterprise systems, business analysis, business process design, systems integration, governance, and solution delivery.
• Experience leading ERP implementations, application enhancements, systems integrations, and business process improvement initiatives.
• Experience partnering with executive and business leaders to define requirements, prioritize technology investments, and deliver measurable bsuiness outcomes.
• Experience evaluating or implementing AI-enabled capabilities, automation, or emerging technologies.
• Strong leadership, communication, analytical, problem-solving, and prioritization skills.
• Ability and willingness to travel domestically and internationally up to 20%.

Preferred Qualifications:

• Professional bilingual proficiency in English and Spanish; additional language proficiency is a plus.
• Master's degree in Information Technology, Business Administration, Computer Science, or related field.
• Experience leading global ERP implementations or enterprise business transformation initiatives
• Relevant professional certifications such as PMP, CBAP, PMI-PBA, ITIL, SAP, Microsoft, Oracle, Salesforce, or similar.
• Experience working in manufactoring, agriculture, biotechnology, life sciences, or other global operational enviroments.
• Experience working in global, multi-location, or matrix organizations.

Who is Fall Creek?

We’re a US-based company with a keen focus on blueberry genetics, plants, and grower support delivered to the world’s premier blueberry growers. From our humble beginnings in Lowell, Oregon more than 40 years ago, we now also have wholly-owned nurseries in Mexico, Peru, Spain, South Africa, Netherlands, China, and Chile. Additionally, we have built a global team of the finest breeders, researchers, propagators and nursery professionals, grower support technicians, sales and customer service experts and more. We’re a deeply-planted link in a global chain, ready to serve our customers and our industry throughout North, Central, and South America, Greater Europe, Asia, and Africa. Our mission is to serve the growers and to support the blueberry industry, helping to ensure growers maximize success through our delivery of the best genetics and plants, technical know-how and global market intelligence. To fulfill our mission, we focus on cultivating exceptional plants, building strong relationships and providing responsive customer service. This is all part of how we’re helping to build A World with Better Blueberries™.