Director, Business Systems

Figma; New York, San Francisco (NY, CA); Hybrid; USD 258,000 - 348,000; Full time

Benefits offered by this job

Equity compensation

Health, dental, and vision benefits

Retirement plan with contribution

Generous PTO

Learning and development stipend

Job summary

Figma is looking for a Director of Business Systems to lead a diverse team in New York. This role focuses on driving strategy and operational efficiency across vital business systems, partnering across functions to enhance workflows and deliver outcomes.

With over a decade of leadership experience, ideally in a SOX-compliant environment, you'll collaborate with various departments to define the AI integration in Business Systems. Figma offers a competitive compensation package including equity, health benefits, and generous PTO.

Qualifications

• 10+ years of experience leading business systems and technology functions.
• Deep expertise in processes supporting quote-to-cash.
• Experience in SOX-compliant environments.

Responsibilities

• Lead a team of approximately 20 professionals across various functions.
• Define and execute Business Systems strategy for operational needs.
• Drive operational excellence and oversee major implementations.

Skills

Business systems leadership

Enterprise applications management

Quote-to-cash expertise

Team building and development

Technology strategy implementation

Tools

Salesforce

NetSuite

Revenue systems

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life---whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC.

In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery.

This is a full‑time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors
• Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs
• Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes
• Represent Business Systems in executive and cross‑functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations
• Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization
• Sponsor and oversee major business systems implementations, integrations, and transformation initiatives
• Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio

We'd love to hear from you if you have:

• 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors
• Deep expertise across quote‑to‑cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems
• Experience operating in a SOX‑compliant environment, including ownership of or partnership with ITGC programs
• Demonstrated success building and developing high‑performing teams, operating models, and cross‑functional partnerships
• Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes

While it's not required, it's an added plus if you also have:

• Background in high‑growth SaaS, with exposure to public or post‑IPO operating environments
• Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes

Pay Transparency Disclosure

If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non‑sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range: $258,000---$348,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.