Business Operations

Figma; New York (NY); On-site; USD 140,000 - 296,000; Full time

Benefits offered by this job

Equity

Health insurance

Retirement benefits

Parental leave

Mental health benefits

Paid time off

Flexible PTO

Reimbursements (cell phone & home)

Job summary

Figma is looking for a senior Business Operations professional to help solve complex business issues and deliver measurable impact. The role collaborates with Engineering, Product, Go-to-Market, and Operations to drive strategic initiatives with senior leadership exposure.

It can be based in a US hub or remote within the United States. You will tackle unstructured problems, synthesize insights, and partner with teams to implement high-impact solutions across the business, with an emphasis on

Qualifications

• 6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans
• Strong analytical expertise, and extensive experience building integrated models from scratch
• Experience building relationships and communicating with stakeholders across all levels and functions
• Track record of building processes from scratch & methodically resolving potential road-blocks

Responsibilities

• Identify, evaluate and prioritize new product initiatives, go-to-market strategies and operational projects, with an eye toward long term value creation
• Partner with key stakeholders across product, marketing, people, sales, and customer experience to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making
• Drive execution of approved recommendations, partnering with cross-functional teams to deliver measurable results
• Develop executive-ready analyses, business cases, and recommendations by synthesizing quantitative data, customer insights, and market trends to influence strategic decision-making
• Establish success metrics and monitor key business performance indicators, using data to evaluate initiative impact, identify opportunities for optimization, and inform future investment decisions

Skills

6+ years experience

Structured problem solving

Analytical modelling

Stakeholder communication

Process building

Tools

SQL

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you’re excited to shape the future of design and collaboration, join us!

The Business Operations team is focused on solving some of Figma’s most challenging business issues. We are a small team that works collaboratively across Engineering, Product, Go-to-Market, and Operations teams on a variety of strategic initiatives with a direct and quantifiable impact on our business. You will be asked to tackle a variety of unstructured problems, dissect them, synthesize a set of actionable insights and partner in the execution & implementation of the solution. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial senior leadership exposure, focus on the highest-priority business issues and be plugged into every facet of the business.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma

• Identify, evaluate and prioritize new product initiatives, go-to-market strategies and operational projects, with an eye toward long term value creation
• Partner with key stakeholders across product, marketing, people, sales, and customer experience to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making
• Drive execution of approved recommendations, partnering with cross-functional teams to deliver measurable results
• Develop executive-ready analyses, business cases, and recommendations by synthesizing quantitative data, customer insights, and market trends to influence strategic decision-making
• Establish success metrics and monitor key business performance indicators, using data to evaluate initiative impact, identify opportunities for optimization, and inform future investment decisions

We’d love to hear from you if you have

• 6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans
• Strong analytical expertise, and extensive experience building integrated models from scratch
• Experience building relationships and communicating with stakeholders across all levels and functions
• Track record of building processes from scratch & methodically resolving potential road-blocks

While it's not required, it's an added plus if you also have

• Experience at a high growth B2B SaaS company
• Experience partnering with Product & GTM teams
• Experience with SQL

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, you may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:

$140,000—$296,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma’s Candidate Privacy Notice.