Director, Business Process Improvement

TDIndustries; Farmers Branch (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

TDIndustries is seeking a Director of Business Process Improvement to lead cross-functional teams in reimagining workflows and delivering smarter, faster outcomes across the company.

The role focuses on establishing a culture of innovation, continuous improvement, and data-driven decision making, ensuring alignment with strategic priorities and operational excellence.

Qualifications

• Bachelor's degree in Business, Engineering, or related field.
• 10 years of experience in program management, business transformation, or process improvement.
• Proven track record of leading enterprise-wide initiatives with measurable results.
• Strong knowledge of project and program management methodologies (PMP, Agile).
• Exceptional communication, leadership, and stakeholder management skills.
• Hands-on experience with process mapping and management software (Visio).
• Experience with data visualization tools like Tableau or Power BI.
• Experience using change management models such as Kotter, Adkar, Bridges, etc.

Responsibilities

• Identify, design, and implement process improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Analyze and redesign processes to eliminate inefficiencies and bottlenecks.
• Partner with business units to streamline workflows, eliminate inefficiencies, and improve service delivery.
• Serve as centralized intake hub for process improvement requests.
• Build and maintain a process excellence roadmap aligned with organizational goals.
• Coordinate business needs with IT capabilities for technology-enabled efficiency.
• Develop the training, tools, and processes that strengthen the organization's process improvement capabilities and foster a culture of business-led continuous improvement.
• Lead change management efforts to support adoption of new processes and systems.
• Develop communication strategies to engage stakeholders, promote transparency, and highlight wins.
• Build and lead a high-performing team within business process improvement.
• Foster a culture of accountability, innovation, and continuous learning within the organization.

Skills

Leadership

Change Management

Program Management

PMP/Agile

Stakeholder Management

Cross-functional Collaboration

Process Improvement Mindset

Education

Bachelor's degree in Business, Engineering, or related field

Tools

Microsoft Visio

Power BI

Tableau

Job description

Job Summary

TDIndustries is seeking a results-driven leader, that lays the foundation for smarter, leaner operations across our company. The Director of Business Process Improvement will champion a culture of innovation and continuous improvement, guiding cross-functional teams to reimagine workflows and deliver smarter, faster outcomes.

Essential Duties

Process Excellence

• Identify, design, and implement process improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Analyze and redesign processes to eliminate inefficiencies and bottlenecks
• Partner with business units to streamline workflows, eliminate inefficiencies, and improve service delivery.
• Serve as centralized intake hub for process improvement requests
• Build and maintain a process excellence roadmap aligned with organizational goals.
• Coordinate business needs with IT capabilities for technology-enabled efficiency
• Develop the training, tools, and processes that strengthen the organization's process improvement capabilities and foster a culture of business-led continuous improvement.

Change Management & Communication

• Lead change management efforts to support adoption of new processes and systems.
• Develop communication strategies to engage stakeholders, promote transparency, and highlight wins.

Team Leadership

• Build and lead a high-performing team within business process improvement.
• Foster a culture of accountability, innovation, and continuous learning within the organization (both within and without direct reporting structure).

Program Leadership

• Collaborate on cross-functional programs aligned with strategic priorities, ensuring on-time, on-budget, and high-impact delivery.
• Collaborate on program governance frameworks, KPIs, and reporting structures to ensure value realization.
• Serve as a strategic advisor to executive leadership on program risks, dependencies, and outcomes.
• Perform other duties as required.

Minimum Requirements

• Bachelor's degree in Business, Engineering, or related field.
• 10 years of experience in program management, business transformation, or process improvement.
• Minimum knowledge, skills and abilities required of the position.
• Proven track record of leading enterprise-wide initiatives and delivering measurable results.
• Strong knowledge of project and program management methodologies (e.g., PMP, Agile).
• Exceptional communication, leadership, and stakeholder management skills.
• Hands-on experience with process mapping and management software. Proficiency in tools such as Microsoft Visio.
• Experience with data visualization tools like Tableau or Power BI.
• Experience using a change management model such as Kotter, Adkar, Bridges, etc..
• Experience leading teams preferred.
• Certification in Lean, Six Sigma, or similar process improvement frameworks is a plus but not required.

Grow Your Career with TDIndustries

Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.

Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For", we invest in top training, career development, and a culture built on trust and servant leadership.

Join a growing team where your skills matter, and your future is built to last.

At TDIndustries, we believe opportunity should be built - and shared - by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity - never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.