Director, Business Operations and Planning

Thomson Reuters; Ann Arbor (MI); Hybrid; USD 137,000 - 255,000; Full time

Benefits offered by this job

Hybrid work

Flexible policies

Career development

Comprehensive benefits

Volunteer days

Stock purchase plan

Job summary

Thomson Reuters in Ann Arbor, MI, seeks a Director of Business Operations and Planning to translate strategic priorities into disciplined execution and measurable outcomes. You will partner with senior leaders to deliver analytics, forecasting, and performance reporting that informs decisions and optimizes resources.

You will drive continuous improvement, establish meaningful performance measures, and lead cross-functional initiatives spanning product, sales, finance, and operations, delivering

Qualifications

• Significant experience in business operations, planning, strategy, finance or related discipline.
• Ability to translate business strategy into operational plans and drive execution cross-functionally.
• Strong analytical skills with forecasting, performance metrics and data-driven recommendations.
• Proven track record leading complex, cross-functional initiatives and organizational change.
• Demonstrated executive communication and influencing skills with senior leaders.

Responsibilities

• Lead business operations and planning activities aligning priorities with strategic objectives and financial goals.
• Partner with Finance and senior leadership to deliver analytics, forecasting, and actionable insights.
• Establish and monitor KPIs and operating metrics to identify trends, risks and opportunities.
• Lead process improvements to increase efficiency and enable scalable growth.
• Collaborate with global functions, operating units and customers to drive alignment and execution of priorities.

Skills

Strategic planning

Cross-functional leadership

Financial forecasting

Operational excellence

Executive communication

Education

Bachelor’s degree or higher (not specified)

Job description

## Director, Business Operations and PlanningApply: Hybrid: United States of America, Ann Arbor, Michigan: Full time: Posted Today: End Date: November 5, 2026 (2 days left to apply): JREQ204888**Job Description** The Director, Business Operations & Planning is a strategic and operational leader responsible for translating business priorities into effective plans, disciplined execution, and measurable results. This role partners closely with senior leaders and cross-functional teams to drive business performance, improve operational effectiveness, optimize resources, and support informed decision-making. The Director will play a key role in business planning, bringing together operational, financial, and market insights to identify opportunities, solve complex business challenges, and ensure organizational priorities are successfully executed. This leader will champion continuous improvement, establish meaningful performance measures, and help strengthen how the business operates and delivers value to customers. **Key Responsibilities** * Lead business operations and planning activities, aligning priorities, resources, and execution with strategic objectives, key milestones, and financial goals.* Partner with Finance and senior leadership to deliver analytics, forecasting, performance reporting, and actionable insights that support business decisions.* Establish and monitor key performance indicators and operating metrics, identifying trends, risks, opportunities, and areas for improved business performance.* Identify and lead process improvement and change initiatives that increase operational efficiency, optimize resources, and support scalable growth.* Build strong partnerships across global functions, operating units, corporate teams, and customers to drive alignment and successful execution of business priorities.* Contribute to strategic planning and cross-functional initiatives, including new products and business opportunities, go-to-market programs, sales and marketing initiatives, and customer service models, while representing the business in key leadership forums. **Required Qualifications** * Significant experience in business operations, business planning, strategy, finance, commercial operations, or a related discipline within a complex organization.* Demonstrated ability to translate business strategy into operational plans and drive execution across multiple functions and stakeholder groups.* Strong financial and analytical acumen, including experience with forecasting, performance metrics, business analytics, and developing data-driven recommendations.* Proven ability to lead complex, cross-functional initiatives, drive continuous improvement, and effectively navigate organizational change.* Strong executive communication, presentation, and influencing skills, with the ability to develop business cases and build trusted relationships with senior leaders and key stakeholders.* Demonstrated leadership capabilities, including coaching and developing teams, solving complex business problems, managing competing priorities, and delivering results in a fast-paced environment. **Preferred Qualifications*** N/A #LI-DM1 **What’s in it For You?*** **Hybrid Work Model:** We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.* **Flexibility & Work-Life Balance:** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.* **Career Development and Growth:** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.* **Industry Competitive Benefits:** We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.* **Culture:** Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.* **Social Impact:** Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.* **Making a Real-World Impact:** We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.For any eligible US locations, unless otherwise noted, the base compensation range for this role is $137,200 USD - $254,800 USD.Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.