Director - Business Intelligence

1611 Ally Bank; Charlotte (NC); Hybrid; USD 125,000 - 190,000; Full time

Job summary

Ally Financial is seeking a Director – Business Intelligence to lead BI, analytics, and reporting initiatives for Consumer Banking's Value Stream. You will translate strategic priorities into data requirements, KPI frameworks, and actionable insights that improve performance and decision-making.

The role partners across business, product, operations, technology, and analytics, delivering data-driven solutions, governance, and baseline metrics.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business Analytics, Engineering, Statistics, Mathematics, Business or equivalent.
• 9+ years of relevant experience.
• Experience leading complex analyses and cross-functional initiatives.
• Experience developing and governing KPI frameworks, dashboards, executive reporting, and performance measurement solutions.
• Experience gathering, documenting, validating, and translating business requirements into specifications.
• Experience evaluating data sources and applying data governance practices.

Responsibilities

• Lead BI initiatives supporting Consumer Banking's Value Stream group.
• Own and drive the data strategy for the Fraud Data Plane.
• Translate findings into actionable recommendations.
• Develop and govern KPI frameworks, dashboards, executive reporting, and performance measurement solutions.
• Lead cross-functional delivery of reporting, analytics, automation, and data solutions.

Skills

BI leadership

KPI frameworks

Stakeholder influence

Education

Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business Analytics, Engineering, Statistics, Mathematics, Business or equivalent

Tools

BI platforms

Job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

In office role with weekly hybrid schedule - Ally work locations Charlotte NC, Lewisville TX or Detroit MI.

The Director – Business Intelligence

The Director – Business Intelligence is responsible for leading business intelligence, data analytics, performance measurement, and reporting initiatives supporting Consumer Banking's Value Stream group. Building on progressive experience in business intelligence and business operations, this role translates strategic and operational priorities into data requirements, KPI frameworks, scorecards, dashboards, and actionable insights that improve business performance and decision-making. The Director partners with business, product, operations, technology, and analytics teams to deliver data-driven solutions, strengthen reporting and data governance, improve operational processes, and support value realization. The role leads complex cross-functional initiatives and provides direction to team members and partners while operating within the broader strategy established by senior leadership.

The Work Itself

Lead business intelligence and analytics initiatives that support Consumer Banking's Value Stream group and its strategic, operational, and performance objectives. Own and drive the data strategy for the Fraud Data Plane, an operational data hub that enables real-time data streaming capabilities to support fraud detection, decisioning, analytics, and operational use cases. Partner with business stakeholders to identify data needs, evaluate business processes, perform complex analyses, and translate findings into actionable recommendations. Develop, maintain, and govern KPI frameworks, scorecards, dashboards, executive reporting, and performance measurement solutions. Establish baseline metrics, performance targets, trend analyses, and variance reporting to monitor operational effectiveness, business outcomes, and value realization. Lead the standardization, automation, and continuous improvement of reporting, scorecard, KPI management, and business intelligence processes. Identify, assess, and manage data sources used for operational reporting and analytics, helping ensure data quality, consistency, appropriate controls, and governance. Serve as a liaison among business, product, operations, technology, and analytics teams to gather and validate requirements and translate them into analytical and technical specifications, user stories, and testing scenarios. Lead cross-functional delivery of reporting, analytics, automation, and data solutions, including planning, prioritization, implementation, testing, and stakeholder communication. Evaluate opportunities to use emerging technologies and AI-enabled capabilities to reduce manual effort, improve efficiency, and accelerate business outcomes. Support business cases, operational assessments, and performance analyses that quantify opportunities, benefits, risks, and results associated with strategic initiatives and transformation programs. Provide direction, coaching, and subject matter expertise to team members and partners in business intelligence, analytics, performance measurement, process improvement, and data-driven decision-making. Identify performance, compliance, or control issues; develop practical recommendations; and elevate material risks or decisions to senior leadership as appropriate.

Preferred Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business Analytics, Engineering, Statistics, Mathematics, Business, or a related field, or equivalent work experience.
• 8 or more years of progressively responsible experience in business intelligence, data analytics, business analysis, systems analysis, reporting, data management, operations, or a related discipline.
• Experience leading complex analyses and cross-functional initiatives involving business, product, operations, technology, and analytics teams.
• Experience developing and governing KPI frameworks, dashboards, scorecards, executive reporting, and performance measurement solutions.
• Experience gathering, documenting, validating, and translating business requirements into analytical and technical specifications, user stories, and testing scenarios.
• Experience evaluating data sources and applying data analysis, validation, reporting, requirements management, process improvement, and data governance practices.
• Demonstrated ability to influence stakeholders, build consensus, communicate complex information clearly, and present recommendations to leadership.
• Demonstrated ability to provide work direction, coaching, or leadership to team members and cross-functional partners.
• Working knowledge of business intelligence platforms, data visualization, reporting, automation, and emerging analytics or AI capabilities.

Minimum Qualifications

• 9+ years of relevant experience
• Bachelor's Degree in Information Systems, Computer Science, Data Analytics, Business Analytics, Engineering, Statistics, Mathematics, Business or equivalent

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short-and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

Base Pay Range $125,000.00 - $190,000.00

Incentive Compensation: This position is eligible to participate in our annual incentive plan.

About Us

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Equal Opportunity

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

We all work better as allies. Join a team that thrives on doing it right - whether we're helping people live their best financial lives or helping each other grow in our careers. We're a leading financial services company serving over 11M customers through banking, auto financing, insurance and investment services. Our team's approach of celebrating differences and lifting each other up is consistently recognized on Fortune's 100 Best Companies to Work For list. Here, you'll find people who care about doing work that matters and making an impact in the communities we serve. Good enough is never enough for us - we're always looking for ways to be better, together.

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