Director, Business Development

Lennox; Fort Lauderdale (FL); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Benefits package

401(k) matching

Job summary

Lennox National Account Services (NAS) is seeking a Director of Business Development – Commercial HVAC Service to lead growth across strategic accounts and service sales. The role focuses on acquiring new customers, expanding offerings, and driving recurring revenue through preventative maintenance and value-added services.

The leader will own go-to-market strategies, build executive-level relationships, and oversee initiatives across NAS/AES to achieve revenue targets, with travel up to 30%.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or related field.
• 10+ years in commercial HVAC sales or service sales leadership.
• Proven track record of acquiring new commercial customers and driving revenue growth.
• Experience selling service agreements, maintenance programs, repairs, or related building services.
• Strong understanding of commercial HVAC operations and industry dynamics.

Responsibilities

• Develop and execute commercial HVAC service sales strategies for revenue growth.
• Identify new commercial customers, national accounts, and facility management groups.
• Build and maintain a pipeline focused on recurring service revenue and long-term relationships.
• Lead acquisition of new service accounts and expand existing customer relationships.
• Promote preventive maintenance agreements and value-added HVAC services.
• Develop long-term account strategies to increase retention and wallet share.

Skills

HVAC sales

Strategic accounts

Negotiation

Relationship-building

Forecasting

Education

Bachelor's degree in Business or related field

MBA preferred

Tools

CRM software

Job description

What Drives Success

The Director, Business Development – Commercial HVAC Service will be a key member of the Lennox NAS leadership team, responsible for driving strategic growth through new customer acquisition, commercial HVAC service sales, service agreement development, and expansion of existing market opportunities.

This leader will have functional ownership for developing and executing commercial service sales strategies, identifying high‑value prospects, building relationships with facility and operations leaders, and converting opportunities into long‑term customer partnerships.

The ideal candidate is a proven commercial HVAC sales and business development leader who understands the service industry, has a strong network of commercial customers, and knows how to sell the value of preventative maintenance, planned service, energy efficiency, equipment reliability, and long‑term HVAC solutions.

This is a highly visible leadership position with significant responsibility for revenue growth, customer acquisition, and market expansion. Up to 30% travel to customers and company locations should be expected.

Strategic Business Development & Sales Leadership

• Develop and execute commercial HVAC service sales strategies that support aggressive revenue and profitability growth.
• Identify, target, and develop new commercial customers, national accounts, property management organizations, facility management companies, and other strategic prospects.
• Build and maintain a strong sales pipeline focused on recurring commercial service revenue and long‑term customer relationships.
• Own and drive performance against annual new business, revenue, and profitability targets.
• Develop go‑to‑market strategies for new geographic markets, customer segments, and commercial service opportunities.
• Lead the acquisition of new commercial HVAC service accounts and expand relationships with existing customers.
• Oversee Lenno NAS / AES new business sales initiatives, including strategy, pipeline development, customer acquisition, sales execution, and achievement of new business revenue targets.
• Promote preventative maintenance agreements, planned maintenance programs, service contracts, repair solutions, equipment replacement, and other value‑added HVAC services.
• Develop strategic relationships with C‑suite executives, facility managers, property managers, building owners, and other key decision‑makers.
• Identify customer pain points and position NAS solutions that improve equipment reliability, reduce downtime, control operating costs, and extend asset life.
• Drive opportunities from initial prospecting through qualification, proposal development, negotiation, closing, and customer onboarding.
• Develop long‑term account strategies designed to increase customer retention, share of wallet, and recurring revenue.

What We Are Looking For

• Bachelor’s degree in Business, Marketing, Engineering, or a related field; MBA preferred.
• 10+ years of progressive experience in commercial HVAC sales, service sales, business development, strategic accounts, or related industry leadership.
• Proven track record of acquiring new commercial customers and delivering significant revenue growth.
• Demonstrated success selling commercial HVAC service agreements, preventative maintenance programs, repairs, replacements, or related building services.
• Strong understanding of commercial HVAC service operations, customer needs, and industry dynamics.
• Established relationships with commercial customers, facility management organizations, property managers, building owners, or national accounts preferred.
• Proven ability to develop and manage complex sales pipelines and close large, multi‑location commercial opportunities.
• Strong financial acumen with experience managing revenue, margins, forecasting, and profitability.
• Exceptional negotiation, presentation, communication, and relationship‑building skills.
• Willingness to travel approximately 30% to customers and company locations.

Who We Are

Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry. We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).

Benefits

For information regarding our impressive benefits package, please visit our web site at LII Benefits. We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.