Director, Business Consultant

Salesforce; Chicago (IL); Remote; USD 154,000 - 207,000; Full time

Job summary

Salesforce is seeking a Sr. Manager of Business Consulting in Healthcare to lead customer engagement, develop strategic selling motions, and enhance account growth. The role requires a strong background in Pharma and MedTech, alongside excellent sales strategy skills and the ability to thrive in dynamic environments.

Qualifications

• Experience in Pharma and MedTech.
• Ability to thrive in ambiguity.
• Strong initiative and leadership in a sales environment.

Responsibilities

• Drive customer growth through pre-sales engagements.
• Collaborate with peers for industry-specific solutions.
• Develop strategies to enhance customer interactions.

Skills

Communication

Sales Strategy

Collaboration

Executive Storytelling

Job description

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Director of Business Consulting, Healthcare

Apply remote type Remote Home-Based locations New Jersey - New York City Metro - Remote Texas - Austin Metro - Remote California - San Francisco Metro - Remote Texas - Dallas Metro - Remote Illinois - Remote time type Full time posted on Posted 4 Days Ago job requisition id JR297518

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are seeking an experienced Sr. Manager of Business Consulting, Healthcare to drive customer growth and solution confidence through pre-sales customer engagements. The primary responsibility of this individual is driving account growth aligned with Sales leaders through customer-facing engagements & scalable programs in partnership with the global healthcare COE.

The ideal candidate will work cross-functionally with marketing, solutions, sales, product management, and partners to accelerate the healthcare strategic selling efforts on prioritized accounts and through more repeatable selling motions. A key aspect of this role involves driving role clarity with the Industry Advisor leadership, calibrating and orchestrating with our global COE counterparts and our FINs counterparts for Regulated Industries consistency and repeatable and measurable impact.

Key Responsibilities

• Customer Engagements & Deal Insights:
  • Partnering closely with Sales SVPs on where we can remove selling friction through customer engagements & interactions.
  • Create the right materials and ways of working to accelerate the success of our solutions & product portfolio, while helping customers have more confidence and clarity around what Salesforce is the best strategic partner for them.
  • Lead customer engagements to drive confidence in a deal cycle and to help customers understand their best path forward .
• Co-Creation for Industry Solutions:
  • Collaborate with solutions architects and technical experts to assess the requirements of key industry solutions within Healthcare, such as contact center, patient/member engagement, PNM, and Care Management.
  • Assess with the team where we are having growth success and develop strategies for where we need to improve.
  • Collaborate with industry leadership in order create new growth mechanisms.
• Actionable GTM Strategy
  • Prioritize action over analysis-paralysis
  • Build relationships across OU to gain buy-in and measure strategy success/failures to help org pivot accordingly across our efforts and accounts.
  • Co-create / cross-functionally orchestrate go-to-market strategies for HLS solutions, including solution packaging, pricing, customer-facing engagement materials, and sales enablement and ensure analysis appropriately informs GTM approach and materials.
• Healthcare focus
  • Ideal candidates have Payer and/or Provider background, with interest and ability to flex in and support MedTech and/or Pharma business as needed.

Key Activities

• Repeatable account-level motions to accelerate or remove customer friction to growth
• Advisory & contribution to industry strategy & thought leadership
• Support for industry events & customer interactive engagements
• Support enablement efforts and industry-relevant content

The ideal candidate

• Experience in Pharma and MedTech (and even Payer and/or Provider) and curiosity to learn / willingness to flex into newer spaces
• Thrives in ambiguity and Zero-to-One type work
• Self-starter that takes initiative and relentlessly moves the ball forward
• Experience working within a Sales org & high comfort level in working with sales teams and leaders, understanding forecasting, sales incentives, etc
• Ruthless prioritization skills
• Executive presence & professional maturity
• Excellent at executive storytelling, including building content (Google Slides, 1 pagers, webinar content, etc)
• Information and communication design strength

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $169,680 to $227,010.For California-based roles, the base salary hiring range for this position is $169,680 to $227,010.For Illinois based roles, the base salary hiring range for this position is $154,280 to $206,360.For New Jersey based roles, the base salary hiring range for this position is $169,680 to $227,010.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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