Director, Business Analysis

Ryan Specialty; Chicago (IL); On-site; USD 132,000 - 166,000; Full time

Benefits offered by this job

Best-in-class benefits

Paid time off

Parental leave

Mental health services

Job summary

RT Specialty is seeking a Director of Business Analysis to lead the BA team, ensuring accurate requirements and robust UAT artifacts across initiatives. You will mentor analysts, foster a culture of continuous improvement, and partner with IT to align projects with business goals.

Ideal candidates bring 10+ years in P&C insurance or related tech, deep insurance domain knowledge, and a proven track record of managing distributed teams.

Qualifications

• Bachelor’s degree in business or technology required.
• 10+ years post‑graduate experience in P&C insurance or related tech.
• Strong domain expertise in insurance and software development processes.
• 7+ years of managing distributed teams.
• Urgency and entrepreneurial work ethic to drive outcomes.
• Strategic thinking with execution focus and stakeholder impact.
• Excellent analytical and problem-solving skills.

Responsibilities

• Lead and mentor a team of business analysts across portfolios.
• Define mission, vision, and values for the BA function and coach the team.
• Provide hands-on coaching on requirements, testing, and stakeholder engagement.
• Mentor new analysts with onboarding and growth plans.
• Collaborate with Corporate PMO on BA strategy and artifacts (R requirements, UAT).
• Allocate resources using shared tools and forecast future needs.
• Serve as liaison between business units and IT for project alignment.
• Identify process optimization opportunities and enable BA best practices.
• Drive adoption of BA methodologies and elevate knowledge sharing.
• Maintain awareness of RT Specialty initiatives and risks.

Skills

Analytical thinking

Strategic mindset

Stakeholder communication

Interpersonal relationships

Entrepreneurial work ethic

Risk & issue management

Education

Bachelor’s degree in business or technology

10+ years in P&C insurance or tech serving the industry

7+ years leading distributed teams

Job description

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

The Director, Business Analysis is a key role for RT Specialty, focusing on leading the business analysis team for all initiatives for RT Specialty. The director, business analysts will ensure accurate requirements and effective testing strategy is used for all projects, often times acting on behalf of the business stakeholders. This role requires a strategic thinker with deep understanding of wholesale insurance, strong analytical skills and the ability to communicate effectively with stakeholders at all levels.

What will your job entail?

Essential Functions:

• Lead and mentor a team of business analysts, fostering a culture of collaboration and continuous improvement.

• Define and champion a team mission, vision, and values for the Business Analysis function, and hold team members accountable to them through regular check-ins, performance conversations, and project retrospectives.

• Provide hands‑on coaching and guidance to each business analyst on a per‑project basis, reviewing individual approaches to requirements gathering, documentation, testing and stakeholder engagement to ensure consistent application of BA best practices across the portfolio.

• Mentor and develop new and early‑career business analysts, creating structured onboarding and growth plans that build both technical BA skills and insurance domain knowledge over time.

• Work collaboratively with Corporate PMO to develop and implement a comprehensive business analysis strategy, including effective requirements gathering and UAT artifacts.

• Using shared resourcing tools, allocate business analysts appropriately to projects and estimate future needs and allocations.

• Working with Solution Owners, serve as a liaison between business units and IT to ensure alignment on projects and initiatives.

• Identify areas for process optimization and recommend solutions to enhance efficiency and effectiveness.

• Lead initiatives to implement best practices in business analysis methodologies.

• Demonstrate strong knowledge of RT Specialty’s initiatives and focus for each year.

• Working with your team, raise key risks and issues associated with the team’s projects.

• Promote a culture of knowledge sharing and continuous learning within the team.

Education/Experience/Skills

• Bachelor’s degree in business or technology field

• Minimum 10 years post‑graduate experience in the P&C insurance industry or with a technology company serving the industry

• Strong domain expertise in insurance coupled with a deep knowledge of business applications software development processes

• 7+ years managing teams and mentoring individuals in a highly distributed setting.

• High sense of urgency and entrepreneurial work ethic required to drive business outcomes

• Ability to think strategically and execute operationally, with a focus on driving results and achieving business objectives

• Excellent analytic and problem solving skills

• Able to cultivate interpersonal client, partner, co‑worker, and executive relationships

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression,sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners,and communities.This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best‑in‑class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well‑being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $132,480.00 - $165,600.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website [https://benefits.ryansg.com/.] https:/benefits.ryansg.com/ ;!!OrxsNty6D4my!4OeNZE6D9hJ8xIegebQHHkr9WhOMydDMUBDXB5xVScD5wDPpE_Daw5m4xIQMDSbrcJGSlh9Yc_TotZyyVR9G3_0F8eYa8E8$)

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail]

The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.