Director, Brand Consulting

teamwass; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

THE-TEAM is seeking a motivated leader to join the Brands Retainer Client team in the United States. You will oversee partnerships, guide teams, and ensure client satisfaction.

The role focuses on shaping 360-partnerships across traditional and digital channels and aligning programs with client goals and agency capabilities. Applicants should demonstrate a proven track record in client service, negotiation, and cross-functional leadership, with a strong emphasis on relationship building and

Qualifications

• Must demonstrate strong client service orientation and strategic partnership management.
• Proven negotiation skills with ability to craft favorable deal structures.
• Experience leading cross functional teams and managing budgets.
• Track record of building long term relationships with clients and partners.

Responsibilities

• Oversee and direct team members in client service, partnership management, and relationship development.
• Lead teams developing 360-partnership marketing plans across content, digital, social and experiential.
• Partner with research/insights to set program metrics and evaluate effectiveness.
• Oversee deal structures and negotiation strategy for accounts in various sectors.
• Facilitate negotiations and manage client relationships to maximize leverage of assets.
• Maintain oversight of client and partnership budgets including tracking and reporting.
• Act as primary contact for clients and partners, scheduling regular check-ins and status meetings.
• Mentor staff and contribute to annual goals and performance reviews.

Skills

Client service

Partnership management

Negotiation

Team leadership

Project coordination

Budget management

Relationship building

Strategic planning

Job description

THE-TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes.

Shaped by our belief in the unifying power of sports, music and entertainment, THE-TEAM leads with intelligence, ideas and influence. For more information, please visit the.team .

JOB OVERVIEW:

THE-TEAM is looking for a motivated individual to join the Brands Retainer Client team. This position is responsible for overseeing and leading partnerships, colleagues, and processes to ensure client satisfaction. This position is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.

WHAT YOU'LL DO:

• Oversee and direct team members in client service, partnership management, general relationship development, project coordination and internal agency resource coordination
• Lead teams responsible for developing 360-partnership marketing plans that start with evaluating and vetting traditional and non-traditional partnership constructs and continues with establishing and implementing a strategic direction including brief development through to program structure, including but not limited to content, digital, social, experiential and influencer
• Partner with the agency's internal research and insights team to establish program success metrics on the front end while leading the process to determine program effectiveness on the back end
• Oversee and facilitate, in partnership with the VP, deal structures and negotiation strategy of accounts; work with client, agency and internal teams to craft the best business structures for clients entering or renewing agreements in the digital, gaming, lifestyle, sports or entertainment arena
• Facilitate negotiations between the partner and client where/when required; and once a sponsorship is established, manage the relationship to ensure the client is fully leveraging all benefits and assets
• Demonstrate a track record of developing and cultivating relationships with clients, properties, talent partners and media partners as well as agency teams and third-party vendors
• Maintain oversight of and delegate all client-related and partnership budgets for assigned client accounts while assisting the team with tracking, billing and reporting
• Serve as a primary point of contact for clients and partners setting the tone for regular formal and informal check ins, status meetings, troubleshooting and advancing the business
• Intercede when issues arise between partners and programs; work diligently to create solutions for clients
• Actively supervise staff, provide feedback, and ensure employee professional development through establishment of an ongoing cadence of check ins and the co-authoring of annual goals and yearly reviews in partnership with the account's VP
• Understand the landscape for each client's business/sector as well as the industry contexts for their investments. Build cutting edge strategic plans for clients to meet/exceed objectives with the support of insights and data from team members
• Maintain a good working relationship with key stakeholders to ensure all parties receive appropriate attention, support, and ensures Wasserman is in lockstep with the client's plans as it relates to the growth and changes
• Build relationships with clients to encourage new and repeat business opportunities and is willing to "walk the halls" and spend the time with the client to solidify the agency's position inside the client organization
• Use forward-thinking initiatives to identify the next best strategic opportunities and continue to deliver top results to the client
• Work closely with the project team in order to maintain a continuous knowledge of project statuses in order to identify potential issues and/or opportunities within or related to projects
• Lead and supports teams via experience, through condensed timelines, with multiple deliverables in parallel, for various stakeholders while setting a process that ensures deliverable completion and maintains the highest quality possible
• Partner with Senior Manager, Director and the rest of the team to oversee, initiate and delegate regular two-way communication between our day-to-day clients, client business units, client brand teams, internal Wasserman teams and all external partners and vendors to provide strong client service and set proper client expectations
• Quickly grasp and understand Wasserman's capabilities and service offerings in order to identify opportunities to present new capabilities