Director, Billing & AR Leadership (Epic Expert)

Community Care Cooperative (C3); Boston (MA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Community Care Cooperative (C3) in Boston, MA seeks a Director, Billing and Accounts Receivable to lead the AR and billing teams across Epic-based workflows. The role focuses on compliance with MA requirements, denial management, and collaboration with Revenue Integrity and Credentialing teams.

The successful candidate will drive revenue cycle performance, optimize workflows, and ensure timely claims processing while mentoring staff in a fast-growing MSO environment.

Qualifications

• Bachelor's degree in healthcare administration, business, finance, or a related field preferred.
• 7–10 years of progressive experience in healthcare billing, with 3–5 years in a managerial role.
• Strong knowledge of Massachusetts healthcare billing regulations and payer requirements.
• Proven leadership, communication, attention to detail, and critical thinking skills.
• Experience with quality improvement, change management, and project management.
• Proficiency with Microsoft Office Suite and Epic configuration/reporting.

Responsibilities

• Oversee billing and accounts receivable activities for FQHCs.
• Lead and mentor the billing team to maintain accuracy and productivity.
• Collaborate with IT and Epic support to resolve system issues and updates.
• Prepare reports on revenue cycle performance, KPIs, and trends.
• Define and meet AR management and cash collections goals.
• Ensure compliance with state and federal regulations for FQHCs in MA.

Skills

Epic systems

Healthcare billing

Managerial experience

Leadership

Communication

Attention to detail

Project management

Microsoft Office

Quality assurance

Customer service

Education

Bachelor's degree

Tools

Epic

Job description

Community Care Cooperative (C3) in Boston, MA seeks a Director, Billing and Accounts Receivable to lead the AR and billing teams across Epic-based workflows. The role focuses on compliance with MA requirements, denial management, and collaboration with Revenue Integrity and Credentialing teams.

The successful candidate will drive revenue cycle performance, optimize workflows, and ensure timely claims processing while mentoring staff in a fast-growing MSO environment.