Director Billing and Collections - Remote

Providence; Renton (WA); Hybrid; USD 96,000 - 152,000; Full time

Job summary

Providence is seeking a Director Billing and Collections to lead remote operations across the system. The role oversees all billing follow-up, denial management, reporting and reimbursement recovery for insurance and self-pay accounts, collaborating with clinics, finance, contracting and compliance to optimize cash flow.

This leader drives A/R performance, standardizes processes, and champions patient/provider experience while ensuring regulatory compliance.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or Public Administration, or an equivalent combination of education and experience.
• 10+ years of experience in accounts receivable management.
• 8 years of leadership experience.
• 5 years of experience in medical revenue cycle management.
• 3 years of significant executive-level relationship management experience.
• Demonstrated experience standardizing complex and disparate processes and maintaining common processes to standards across multiple facilities and settings.
• Healthcare business operations and/or financial management experience in a healthcare setting.
• Demonstrated experience managing all aspects of billing follow-up, denial management, reporting and reimbursement recovery, including patient accounting, third-party payer billing, and EDI billing experience.

Responsibilities

• Oversee billing follow-up and denial management across Providence sites.
• Lead reporting and reimbursement recovery for professional and facility accounts.
• Collaborate with clinics, operational leaders, finance, contracting, compliance, coding, and vendor partners to improve revenue cycle workflows.
• Drive revenue cycle performance, optimize cash flow, and ensure regulatory compliance.
• Standardize processes across facilities and settings to achieve consistent standards.

Skills

AR management

Leadership

Revenue cycle

Executive relationships

Process standardization

Healthcare finance

Billing follow-up

Denial management

EDI billing

Payer billing

Education

Bachelor's degree in Business Administration / Healthcare Administration

Job description

Description

Providence is calling for a Director Billing and Collections - Remote.

The leader in this role will be responsible for billing and follow up activities for all Providence retained billing offices. Operational oversight and management of insurance and self-pay accounts receivable. Responsible for billing compliance and billing activities across the Providence geographic footprint. Collaborate with clinics and departments across the System to improve billing revenue cycle workflows.

This leader partners closely with clinics, operational leaders, finance, contracting, compliance, coding, and vendor partners to improve revenue cycle workflows, optimize financial performance, and ensure regulatory compliance. The role is accountable for achieving Professional Billing A/R goals, driving operational excellence, and leading strategies that improve collections, reduce receivables, and enhance the patient and provider experience.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree: Business Administration, Healthcare Administration, or Public Administration, or an equivalent combination of education and experience.

• 10+ years of experience in accounts receivable management.

• 8 years of leadership experience.

• 5 years of experience in medical revenue cycle management.

• 3 years of significant executive-level relationship management experience.

• Demonstrated experience standardizing complex and disparate processes and maintaining common processes to standards across multiple facilities and settings.

• Healthcare business operations and/or financial management experience in a healthcare setting.

• Demonstrated experience managing all aspects of billing follow-up, denial management, reporting and reimbursement recovery, including patient accounting, third-party payer billing, and EDI billing experience.

Salary Range by Location:

AK: Anchorage: Min: $65.83, Max: $103.93

**AK: Kodiak, Seward, Valdez:** Min: $68.62, Max: $108.34

**California: Humboldt:** Min: $68.62, Max: $108.34

California: All Northern California - Except Humboldt: Min: $76.99, Max: $121.55

California: All Southern California - Except Bakersfield: Min: $68.62, Max: $108.34

**California: Bakersfield:** Min: $65.83, Max: $103.93

Oregon: Non-Portland Service Area: Min: $61.37, Max: $96.89

Oregon: Portland Service Area: Min: $65.83, Max: $103.93

Texas: Min: $50.21, Max: $79.29

**Washington: Western - Except Tukwila:** Min: $68.62, Max: $108.34

Washington: Southwest - Olympia, Centralia & Below: Min: $65.83, Max: $103.93

Washington: Tukwila :Min: $68.62, Max: $108.34

Washington: Eastern :Min: $58.58, Max: $92.48

Washington: South Eastern: Min: $61.37, Max: $96.89

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.