Director, Benefits & Retirement

Auto Club Services; United States; Hybrid; USD 150,000 - 210,000; Full time

Job summary

Auto Club Services is seeking a Director, Benefits & Retirement to lead health, welfare, and retirement programs for about 10,000 employees. You will drive strategy, translate it into roadmaps, and manage programs with a focus on compliance, financial sustainability, and vendor partnerships.

The role requires deep expertise in plan design, administration, funding, and regulatory compliance, with cross-functional collaboration across HR, Finance, Legal, and IT.

Responsibilities

• Lead the administration and ongoing management of the organization's health, welfare, and retirement programs, including self-insured medical and prescription drug plans, dental, vision, life, disability, HSA, FSA, defined benefit pension, 401(k), and applicable deferred compensation programs.

Job description

Job Type:
Full time

Exempt/Non Exempt:

Salary

Job Description

Location Details

This position can work remotely from a home office for day-to-day operations. Will travel to Dearborn, MI or Tampa, FL as needed.

Position Schedule

Monday- Friday 8am-5pm

Position Summary

The Director, Benefits & Retirement is responsible for leading the execution, administration, and ongoing effectiveness of the organization's health, welfare, and retirement programs supporting approximately 10,000 employees, including self-insured health plans, pension, 401(k), and applicable deferred compensation programs. Reporting to the Assistant Vice President, Total Rewards, this role provides subject matter expertise and input into Benefits and Retirement strategy and is accountable for translating approved strategic direction into actionable roadmaps, annual initiatives, programs, and operational plans.

This role requires deep technical expertise in benefits and retirement plan design, administration, funding, regulatory compliance, financial analysis, and vendor management. The Director partners across the organization to ensure programs are competitive, financially sustainable, effectively administered, compliant, and supportive of organizational objectives.

Key Responsibilities

Benefits & Retirement Leadership

• Lead the execution of the established benefits and retirement strategy and roadmap, translating strategic priorities into annual initiatives, implementation plans, and measurable outcomes.
• Provide subject matter expertise, analysis, and recommendations to Total Rewards leadership regarding program design, emerging trends, employee needs, financial considerations, regulatory requirements, risks, and opportunities.
• Evaluate program effectiveness and competitiveness and recommend enhancements that support organizational objectives, employee experience, financial sustainability, and market competitiveness.

Benefits & Retirement Programs

• Lead the administration and ongoing management of the organization's health, welfare, and retirement programs, including self-insured medical and prescription drug plans, dental, vision, life, disability, HSA, FSA, defined benefit pension, 401(k), and applicable deferred compensation programs, ensuring effective administration and compliance with plan and regulatory requirements.
• Lead annual benefits and retirement activities, including plan changes, annual enrollment, implementations, vendor transitions, employee communications, regulatory activities, and other key program initiatives.
• Oversee benefits-related policies and practices, including applicable paid time-off programs, ensuring effective administration and compliance with federal and state requirements.
• Provide business leadership and subject matter expertise for Workday Benefits and Retirement administration, partnering with HR Systems, Payroll, and vendors to support configuration decisions, process improvements, data integrity, reporting, integrations, testing, and ongoing system enhancements.

Financial, Regulatory & Program Management

• Analyze benefits and retirement program performance, including claims experience, utilization, participation, cost trends, funding requirements, and employee and employer contributions, and develop recommendations to support informed decision-making.
• Partner with Finance, consultants, actuaries, and other stakeholders on budgeting, forecasting, financial projections, plan funding, contribution modeling, and evaluation of program changes.
• Ensure benefits and retirement programs comply with applicable federal and state requirements, including ERISA, ACA, COBRA, HIPAA, Internal Revenue Code requirements, and other applicable regulations; assess regulatory developments and lead implementation of required changes.
• Establish and monitor key program measures to identify financial, operational, compliance, and employee experience trends, risks, and improvement opportunities.

Vendor & Enterprise Partnership

• Provide leadership and oversight of benefits and retirement vendors, consultants, recordkeepers, administrators, and other external partners, including performance management, service levels, contractual commitments, renewals, implementations, and issue resolution.
• Partner across Total Rewards, HR, Finance, Legal, Payroll, HR Systems, Communications, and other functions to ensure effective implementation, administration, governance, and delivery of benefits and retirement programs.
• Serve as a senior benefits and retirement subject matter expert, communicating complex program, financial, and regulatory information and recommendations to leaders and key stakeholders.

Supervisory Responsibilities

• Provide leadership and direction to a team of up to six employees responsible for benefits, retirement, and benefits administration.
• Establish team priorities and translate annual benefits and retirement objectives into individual and team deliverables.
• Manage performance, provide coaching and feedback,