Director, Benefits Enrollment Product

Fidelity Investments; Covington (KY); Vor Ort; USD 120.000 - 170.000; Vollzeit

Zusammenfassung

Fidelity Health, part of Fidelity Investments, seeks an experienced Product Manager to define and evolve the employee digital experience for benefits enrollment. You will shape the strategy and backlog, partnering with Technology, Design, Research, Legal, Risk, Compliance, and business teams to deliver measurable value.

You will drive the end-to-end enrollment journey, leveraging data-driven insights and intelligent capabilities to improve decision-making and long-term outcomes for employees’

Qualifikationen

• 5+ years of product management experience in financial services, health, or benefits-related domains.
• Experience delivering customer-facing digital products, ideally within benefits enrollment or related experiences.
• Proven expertise in product positioning, product development, product strategy, and strategic decision making.
• Proven track record of leading cross-functional collaboration and multi-stakeholder alignment to drive product development and delivery.
• Experience developing robust business cases, setting strategic direction and delivering on shared organizational goals.
• Strong relationship-building, interpersonal, and communication skills with the ability to influence across all levels.
• Ability to think strategically, innovate, and develop differentiated, customer-centric experiences in complex decision-making environments such as benefits enrollment.
• Ability to translate customer needs into clear, actionable requirements for technology teams.
• Experience working closely with technology teams to ensure scalable and well-implemented solutions.
• Proven track record of influencing and leading without formal authority in cross-functional teams.
• Understanding of benefits offerings and employee needs (health, savings, or related products).
• Dedication to continuous learning, innovation, and personal development.

Aufgaben

• Establish and communicate the vision, strategy, priorities, and roadmap for benefits enrollment experiences and decision-support capabilities aligned to business goals.
• Deliver intuitive and engaging digital solutions that help employees navigate enrollment and make confident health and financial benefits decisions.
• Translate strategic goals into a well-defined backlog with user needs, business value, and acceptance criteria.
• Partner with Technology, UX Design, Research, Legal, Risk, and Compliance to deliver scalable solutions.
• Drive continuous product discovery using customer research, data insights, and experimentation.
• Use data and metrics to measure enrollment experience performance and drive adoption.
• Collaborate with partners to align on priorities, timelines, and outcomes; communicate progress and risks.
• Support release planning, business readiness, and change initiatives for enrollment capabilities.
• Make informed trade-offs balancing customer value, quality, cost, and speed to market.
• Ensure cohesion across Fidelity digital experiences for end-to-end enrollment.
• Maintain understanding of customer needs, market trends, and the benefits enrollment landscape.

Kenntnisse

Product management experience

Ausbildung

Bachelor’s degree

MBA or advanced degree preferred

Jobbeschreibung

Fidelity Health, part of Fidelity Investments, seeks an experienced Product Manager to define and evolve the employee digital experience for benefits enrollment. You will shape the strategy and backlog, partnering with Technology, Design, Research, Legal, Risk, Compliance, and business teams to deliver measurable value.

You will drive the end-to-end enrollment journey, leveraging data-driven insights and intelligent capabilities to improve decision-making and long-term outcomes for employees’