Director Benefits and Wellness

BJ's Wholesale Club; Marlborough (MA); Hybrid; USD 185,000 - 240,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive health benefits

401(k) with company match

Employee stock purchase plan

Generous PTO

Job summary

BJ’s Wholesale Club is seeking a Benefits Director to lead health, welfare, retirement, leave, and wellness programs. You will develop multi-year strategies, oversee program governance, and partner with cross-functional teams to align benefits with business needs.

The role emphasizes data-driven decisions, cost control, and employee experience. Based in Marlborough with a hybrid schedule, you will drive financial management of benefits, vendor relationships, and compliance across ERISA, HIPAA,

Qualifications

• Bachelor’s degree in human resources, business administration, finance, or related field.
• 10+ years of progressive benefits leadership experience with strategy, design, compliance, and vendor oversight.
• Experience leading and developing high-performing teams.
• Strong knowledge of health and welfare plans, retirement programs, leave programs, and regulatory requirements.

Responsibilities

• Develop and execute multi-year benefits strategies aligned with business objectives and talent priorities.
• Lead design, evaluation, and continuous improvement of benefits programs.
• Monitor market trends and regulatory changes to identify opportunities and improvements.
• Manage budgeting, forecasting, and long-term sustainability of benefit programs.
• Partner with HR, Finance, Legal, Technology, and vendors to deliver solutions that support talent objectives.

Skills

Benefits leadership

Team leadership

Analytics & data-driven decisions

Education

Bachelor’s degree in HR/Business/Finance

Job description

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you’re stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you’re stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Daily Pay: Access your earned pay before payday, giving you more flexibility when you need it. (fee may apply.)
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after‑tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
• Eligibility requirements vary by position.

The Benefits Director is responsible for the strategic direction, design, governance, delivery, and ongoing evolution of health, welfare, retirement, leave, and wellness programs. This role develops and executes multi‑year benefits strategies that support business objectives, enhance the employee experience, and ensure programs remain competitive, sustainable, cost‑effective, and compliant.

The Benefits Director partners with HR and business leadership to evaluate workforce needs, market trends, and program effectiveness, leveraging data, analytics, technology, automation, and emerging AI‑enabled capabilities to enhance the employee benefits experience. The role collaborates across Human Resources, Compensation, Finance, Payroll, Legal, Technology, and external vendors to deliver benefits solutions that support talent objectives and the Company’s employee value proposition while ensuring effective governance and compliance.

Key Responsibilities

Strategy, Innovation & Partnership

• Develop and execute multi‑year benefits strategies for health, welfare, retirement, leave, and wellness programs aligned with business objectives, workforce needs, and talent priorities.
• Lead the design, evaluation, and continuous improvement of benefits programs to support attraction, retention, engagement, and workforce well‑being.
• Monitor market trends, healthcare developments, employee feedback, regulatory changes, and competitive practices to identify opportunities and recommend program enhancements.
• Apply a broad total rewards perspective to benefits strategy, ensuring alignment with talent objectives and the employee value proposition.
• Identify and implement opportunities to enhance employee experience, operational efficiency, and service delivery through technology, analytics, automation, and process improvements.
• Leverage data, utilization of metrics, and employee insights to evaluate program effectiveness and support decision making.
• Lead the financial management of benefit programs, including budgeting, forecasting, cost management, and long‑term sustainability planning.
• Develop business cases and recommendations related to plan design, vendor solutions, and employee wellness investments.
• Partners across HR, Compensation, Finance, Payroll, Legal, Technology, Communications, Talent Acquisition, and business leaders to support organizational priorities.

Leadership & Operations

• Lead relationships with consultants, carriers, third‑party administrators, wellness providers, and technology vendors, including vendor selection, contract negotiations, and performance oversight.
• Oversee benefit administration and drive continuous improvement in service delivery, systems integration, employee self‑service capabilities, and operational efficiency.
• Develop, coach, and lead a high‑performing benefits team while fostering a culture of accountability, continuous improvement, and customer service.

Compliance & Governance

• Ensure compliance with applicable benefit laws and regulations, including ERISA, HIPAA, COBRA, ACA, and FMLA.
• Monitor legislative and regulatory developments and recommend program or policy changes as appropriate.
• Maintain strong governance, documentation, controls, records management, and risk management practices to support compliance and business continuity.
• Lead or participate in enterprise‑wide projects, strategic initiatives, and special assignments as needed.

Qualifications

Required

• Bachelor’s degree in human resources, Business Administration, Finance, or a related field.
• 10+ years of progressive benefits leadership experience, including strategy development, plan design, administration, compliance, financial management, and vendor oversight.
• Demonstrated success developing and implementing benefits and wellness strategies.
• Experience leading and developing high‑performing teams.
• Strong knowledge of health and welfare plans, including self‑insured and fully insured program structures, retirement programs, leave programs, benefits funding strategies, and applicable regulatory requirements.
• Experience managing complex benefits budgets and financial initiatives.
• Demonstrated ability to influence stakeholders, lead cross‑functional initiatives, and drive change.
• Strong analytical capabilities and experience using data and insights to support decision making.

Preferred

• Experience within retail or other geographically dispersed organizations supporting both hourly and salaried workforces.
• Experience implementing or enhancing benefits administration, HR technology, and employee experience platforms.
• Experience utilizing analytics, automation, and emerging technologies to improve employee experience and operational effectiveness.
• Experience partnering across Compensation, Benefits, and broader HR functions.
• CEBS, SHRM-CP, SHRM-SCP, SPHR, or comparable professional certification.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non‑discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $185,000 - $240,000.

This is a hybrid role. Tuesday through Thursday are in‑office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI‑generated responses.