Senior Director Merchandising Strategy

BJ's Wholesale Club, Inc.; Marlborough (MA); Hybrid; USD 235,000 - 275,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Generous PTO

Health benefits

Job summary

BJ’s Wholesale Club, Inc. seeks a Senior Director of Merchandising Strategy to act as the principal strategic advisor to the Chief Merchant and leadership team.

You will shape multi-year transformation roadmaps and drive critical initiatives across Merchandising, Finance, Operations, Digital, and Analytics.

Qualifications

• Senior Director or VP-level leader with significant experience in retail, consumer businesses, or another complex commercial environment.
• Strong preference for experience within Merchandising, Commercial, Strategy, Transformation, Finance, or a related business function.
• Proven ability to operate with multiple stakeholders, competing priorities, and significant organizational complexity.

Responsibilities

• Lead development of Merchandising strategy and multi-year transformation roadmaps.
• Define and manage high-priority cross-functional initiatives from scope to milestones.
• Synthesize performance data and executive updates into clear reporting for leadership.

Skills

Strategic planning

Executive communications

Cross-functional leadership

Problem solving

Financial acumen

Job description

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Daily Pay: Access your earned pay before payday, giving you more flexibility when you need it. (fee may apply.)
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
• *Eligibility requirements vary by position.

Role Summary

The Senior Director, Merchandising Strategy serves as the principal strategic advisor to the Chief Merchant and the Merchandising leadership team to develop and align Merchandising strategy with enterprise priorities and financial objectives, helping translate priorities into action and ensuring the organization operates with clarity, discipline, and focus. This role combines strategy, business management, executive communications, cross-functional leadership, program and project management to lead the strategy planning process and mobilize the leadership agenda by driving critical initiatives through to completion. The Sr Director will work primarily through influence aligning executive/senior leaders and cross-functional partners driving consistent process and increasing the effectiveness of the Chief Merchant by focusing leadership attention on the decisions and actions required to achieve long-term business results. The ideal candidate is a highly structured, commercially minded leader who can move comfortably between strategic problem solving and detailed execution. They must be able to quickly understand complex business issues, create structure where there is ambiguity, influence leaders across functions, and independently drive important work on behalf of the Chief Merchandising Officer.

Key Responsibilities

• 1. Strategic Planning & Business Management Lead development of the multi-year transformation roadmaps of the Merchandising strategy and planning process in partnership with the Chief Merchant, ensuring alignment with enterprise strategy and financial objectives. Develop the planning calendar, clarify deliverables and accountabilities, and coordinate contributions across Merchandising and cross-functional partners. Help synthesize complex business inputs into clear strategic priorities, choices, and executive-level materials. Support leadership in translating strategy into specific initiatives, milestones, and measures of success. Accountable for business outcomes and value realization against strategic priorities with focus on providing routine visibility into results, risks, and required interventions.
• 2. Critical Priority Projects Own a portfolio of selected high-priority, complex initiatives on behalf of the Chief Merchandising Officer. Define project scope, objectives, governance, workstreams, milestones, and decision points. Structure ambiguous business problems and develop fact-based recommendations. Convene and lead cross-functional teams, often across Merchandising, Finance, Operations, Membership, Digital, Supply Chain, Analytics, and Technology. Maintain momentum, resolve roadblocks, elevate decisions when needed, and ensure projects deliver measurable business outcomes. Step into emerging issues where ownership is unclear and establish the structure required to move the work forward.
• 3. Performance Tracking & Executive Reporting Establish clear mechanisms for tracking progress against Merchandising priorities, commitments, and key initiatives. Synthesize business performance and initiative updates into concise executive reporting. Identify areas where performance is off track, diagnose underlying issues, and facilitate corrective actions. Ensure leadership has a clear view of both results and execution against strategic priorities.
• 4. Leadership Alignment & Strategic Communications Lead the operating rhythm for the Merchandising leadership team, including key meetings, business reviews, strategic working sessions, offsites and town halls. Shape agendas and executive communications around the most important business priorities, strategic decisions, and emerging issues requiring leadership attention and ensure consistency with broader company strategy and priorities. Structure discussions and executive-level materials to clarify complex topics, facilitate informed decisions, and communicate a consistent narrative aligned with enterprise and Merchandising priorities. Partner with leaders, content owners, and Communications teams to prepare decision‑ready analyses, pre-work, messages, and supporting materials. Document decisions, establish clear accountabilities, and maintain follow‑through to ensure leadership direction is translated into action.

Job Qualifications

Experience Senior Director or Vice President-level leader with significant experience in retail, consumer businesses, or another complex commercial environment. Strong preference for experience within Merchandising, Commercial, Strategy, Transformation, Finance, or a related business function. Prior management consulting or equivalent strategic problem‑solving experience strongly preferred. Demonstrated experience leading complex, cross‑functional initiatives from definition through execution. Experience working directly with senior executives and preparing materials for executive‑level audiences. Proven ability to operate effectively in organizations with multiple stakeholders, competing priorities, and significant organizational complexity.

Skills & Capabilities

Highly structured thinker: Able to take broad or ambiguous questions and break them into clear issues, workstreams, decisions, and actions. Strong critical thinking: Quickly understands business issues, challenges assumptions, identifies implications, and develops sound recommendations. Exceptional attention to detail: Maintains high standards for accuracy, preparation, follow‑through, and quality of executive materials. Commercial orientation: Understands the economics and operating realities of retail and can connect strategic recommendations to business performance. Strong executive communication: Able to synthesize large amounts of information into clear, concise messages and compelling executive-level narratives and board materials. Influence without authority: Builds credibility quickly and can mobilize senior leaders and cross‑functional teams around shared outcomes. Strong interpersonal skills: Collaborative, low‑ego, pragmatic, and comfortable working with a wide range of personalities and leadership styles. Bias for action: Willing to personally drive work forward rather than simply coordinate or facilitate it. Strong judgment: Knows when to independently resolve an issue, when to involve others, and when to elevate to senior leadership. Comfort with ambiguity: Thrives in situations where the answer, ownership, or path forward has not yet been defined.

What Success Looks Like

Increase the effectiveness and leverage of the Chief Merchandising Officer. Create greater clarity around Merchandising priorities and accountabilities. Ensure leadership meetings focus on the decisions and topics that matter most. Accelerate execution of critical cross‑functional priorities. Bring structure and momentum to complex or ambiguous business problems. Improve the quality and consistency of executive communications. Strengthen the connection between strategy, planning, execution, and performance management. Become a trusted partner to both the Chief Merchandising Officer and the broader leadership team.

Pay Transparency

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non‑discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $235,000-275,000.

Hybrid Role

This is a hybrid role. Tuesday through Thursday are in‑office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

AI and Future Tools

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

Who We Are

BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states – and growing. BJ’s offers the highest‑quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.