Director Associate, Business Banking Relationship Management

Webster Bank; Providence (RI); On-site; USD 115,000 - 130,000; Full time

Job summary

Webster Bank is seeking an Associate Relationship Manager for Business Banking located in Providence, RI. The role involves managing a portfolio of business clients, building new relationships, and ensuring client retention while contributing to deposit growth and loan production.

The successful candidate should have over 3 years of relevant experience and strong relationship management skills. Ideal qualifications include a bachelor's degree and demonstrated sales success.

Qualifications

• At least 3+ years of Relationship Management or Branch Manager sales experience.
• General knowledge of credit and ability to learn financial analysis techniques.
• Proven track record of developing banking relationships.

Responsibilities

• Contribute to growth of the segment by executing against the segment strategy.
• Develop and maintain a network of business contacts and community leaders.
• Source opportunities and work with the support team to package quality loans.

Skills

Relationship Management

Sales

Financial Analysis

Client Retention

Education

Bachelor’s degree

High School diploma or GED

Job description

About Webster

Founded in 1935, Webster is a leading commercial bank that puts people first, helping individuals, families, businesses and colleagues achieve their financial goals. Our core values are Integrity, Collaboration, Accountability, Agility, Respect, and Excellence, which guide both our service to clients and our workplace culture.

Position Summary

The Associate Relationship Manager, Business Banking is responsible for cultivating and growing a Providence/RI based portfolio of business clients. The role focuses on managing and expanding this portfolio, developing new business relationships, and ensuring client retention while contributing to net deposit growth, loan production, and revenue-generating products and services.

Key Responsibilities

• Contribute to growth of the segment by executing against our segment strategy.
• Execute against targeted growth goals of our core KPIs: New to Bank Business Relationships, Deposit Growth, Loan Production, Treasury Management, and Overall Fee Income.
• Develop and maintain a network of business contacts, COIs, community leaders, and other referral sources to generate new business relationships and revenue.
• Effectively manage and grow the pipeline consistent with production expectations.
• Work closely with the team, Banking Centers, and cross line‑of‑business colleagues to deliver an excellent client experience and drive value for clients.
• Encourage peers and colleagues to skillfully listen to client needs and identify business banking growth opportunities.
• Source opportunities and work with the support team to package quality loans within our established policy and guidelines.
• Independently package and present credit deals to segment leadership and the credit team.
• Identify opportunities to add value through treasury management services and collaborate with the TM team to deliver solutions.
• Ensure and uphold operational integrity by complying with all regulations, policies, and procedures.

Qualifications and Experience

• At least 3+ years of Relationship Management or Branch Manager sales experience, and 4+ years of banking experience.
• General knowledge of credit with an ability to learn various financial analysis techniques and lending policy.
• Proven track record of developing banking relationships, sales success, and strong Relationship Management skills.
• Advanced degrees (Associate, Bachelor’s, or Master’s) preferred; a High School diploma or GED is required.
• Combination of coursework and experience, or extensive related professional experience, qualifies for consideration.
• Demonstrated capabilities in managing and growing a sales pipeline, fostering COI relationships and referral sources, and developing new business relationships.

Compensation

Estimated salary range: $115,000 to $130,000. Actual salary may vary based on knowledge, skills, experience, and location. The position is eligible for incentive compensation.

EEO Statement

Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.