Director, AI Product Strategy – Payments

Capital One National Association; New York (NY); On-site; USD 251,000 - 287,000; Full time

Job summary

Capital One is seeking a Director of Product Management focused on AI for Payments. You will own the AI strategy and AI product portfolio, guiding where AI adds value in design, build, rollout, and operation of new products, while partnering with product and engineering teams.

This hands-on leader will drive responsible AI practices, stand up shared AI capabilities, and raise AI fluency across the organization as the field evolves, delivering measurable improvements for customers and operations.

Qualifications

• Bachelor's degree in any field and at least 5 years of Product Management experience.
• Experience translating business strategy and analysis into consumer facing digital products.

Responsibilities

• Define the AI product strategy and investment roadmap — including where AI fits and build/buy/partner decisions
• Deliver measurable impact from applying AI — both operational improvements and customer-outcome gains
• Ensure responsible AI practices
• Stand up and manage shared AI capabilities that facilitate adoption across teams
• Raise AI fluency across the organization and maintain it as the field evolves
• This is a hands-on, player-coach role: expect to be in the work yourself while leading a lean team

Education

Bachelor's degree

Job description

Capital One is seeking a Director of Product Management focused on AI for Payments. You will own the AI strategy and AI product portfolio, guiding where AI adds value in design, build, rollout, and operation of new products, while partnering with product and engineering teams.

This hands-on leader will drive responsible AI practices, stand up shared AI capabilities, and raise AI fluency across the organization as the field evolves, delivering measurable improvements for customers and operations.