Director, AI Management & Technology

PenFed Credit Union; Washington; Hybrid; USD 97,000 - 213,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Parental leave

Job summary

PenFed Credit Union seeks a Director of AI Management & Technology to lead AI management architecture, governance, and enterprise strategy from its Tysons, VA location. This hybrid role partners with executives to translate policies into scalable technical requirements and drive responsible AI initiatives.

The role oversees LLMs, agents, and emerging AI capabilities, shaping the AI inventory, workflows, and integrations while guiding risk management and regulatory compliance.

Qualifications

• Bachelor's degree in CS/DS/IS/Engineering/AI or related field.
• 8–10 years of progressive experience in AI, enterprise architecture, data governance, or related disciplines.
• 2–4 years of direct people & program management experience.
• Demonstrated experience with Generative AI, LLMs, foundation models, agents, enterprise AI platforms, or modern AI architectures.
• Experience developing enterprise technical standards, architecture requirements, governance frameworks, reference patterns, or technology strategies.
• Experience evaluating AI technologies across multiple providers, platforms, and deployment approaches.
• Demonstrated experience leading complex, cross-functional initiatives and advising senior leadership.
• Experience within financial services or another highly regulated industry preferred.

Responsibilities

• Develop and maintain AI management architecture requirements and reference patterns consistent with enterprise frameworks.
• Translate AI policies, standards, Responsible AI principles, and regulatory expectations into practical technical and technology requirements.
• Lead technical governance evaluations of AI platforms, tools, embedded AI, integrations, and material technology changes.
• Guide enterprise decisions involving model capabilities, data access, hosting, autonomy, permissions, human oversight, monitoring, traceability, and lifecycle management.
• Identify systemic risks, architectural dependencies, control gaps, and opportunities for standardization across AI technologies and use cases.
• Own the functional strategy and roadmap for the AI Inventory and related technology.

Skills

Generative AI

LLMs

AI governance

Enterprise architecture

Regulatory knowledge

Data governance

People leadership

Security/compliance

AI platforms

Education

Bachelor's degree in CS/DS/IS/Engineering/AI or related field

Advanced degree preferred

Job description

Job Overview

PenFed is hiring a (Hybrid) Director, AI Management & Technology at our Tysons, Virginia location. The Director, AI Management & Technology leads the technical-management and management-technology capabilities within PenFed's AI Management function. Reporting to the AVP, Responsible AI Architecture & Governance, the Director translates approved policies, standards, and objectives into technical requirements, architecture guidance, decision criteria, and scalable technology capabilities. The role provides enterprise guidance and serves as a trusted advisor for Large Language Models, Generative AI, agents, embedded AI, and emerging technologies. It also leads the functional strategy for AI management systems, workflows, integrations, data, and reporting.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

AI Architecture

• Develop and maintain AI management architecture requirements and reference patterns consistent with enterprise frameworks.
• Translate AI policies, standards, Responsible AI principles, and regulatory expectations into practical technical and technology requirements.
• Lead technical governance evaluations of AI platforms, tools, embedded AI, integrations, and material technology changes.
• Guide enterprise decisions involving model capabilities, limitations, data access, hosting, autonomy, permissions, human oversight, monitoring, traceability, and lifecycle management.
• Identify systemic risks, architectural dependencies, control gaps, and opportunities for standardization across AI technologies and use cases.

LLM, Agent, and Emerging-Technology Management

• Lead technical evaluations of LLM families and variants, agents, agentic workflows, and emerging AI capabilities.
• Develop recommendations concerning the approval, restriction, reassessment, replacement, or retirement of LLMs and other AI technologies.
• Establish requirements and evaluation criteria for agents, orchestration technologies, and emerging AI capabilities.
• Monitor developments in AI technologies and recommend appropriate updates to requirements, standards, and technical guidance.

AI Management Technology

• Own the functional strategy and roadmap for the AI Inventory and related technology.
• Define system requirements for intake, inventory, workflow, approvals, lifecycle management, reassessment, evidence, reporting, permissions, and integrations.
• Maintain and prioritize the AI Management technology backlog and establish acceptance criteria for delivered capabilities.
• Coordinate with technical teams responsible for system design, development, administration, integration, and production support.

Testing and Monitoring Alignment

• Partner with the Responsible AI Specialist to translate policy, procedure, and technical risks into testing and monitoring considerations.
• Identify testing, monitoring, evidence, and reassessment needs associated with models, platforms, agents, integrations, permissions, data access, and material technology changes.
• Provide technical context to support the analysis and interpretation of testing and monitoring results.

Enterprise Leadership and Collaboration

• Serve as AI Management's primary technical partner to Enterprise Architecture, AI Enablement, AI Engineering, Information Security, Data, platform teams, and applicable control functions.
• Provide technical analysis and recommendations to the AVP, AI Council, executive leadership, and other governance bodies.
• Represent AI Management in technical and architecture forums within authority delegated by the AVP.
• Support regulatory examinations, audits, assessments, and governance reviews involving AI technologies and management systems.
• Maintain clear boundaries between AI management and the responsibilities of Enterprise Architecture, AI Enablement, technical delivery teams, business owners, and Second-Line functions.

Capability Development

• Develop repeatable methods, reference materials, and decision frameworks that reduce dependency on individual expertise.
• Lead future AI management architecture, LLM governance, governance technology, or reporting resources as program demand warrants.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's degree in Computer Science, Data Science, Information Systems, Engineering, Artificial Intelligence, or a related field.
• Minimum 8 to 10 years of progressive experience in artificial intelligence, enterprise architecture, data, technology governance, AI engineering, or related disciplines.
• Minimum of 2 to 4 years of direct people & program management experience required.
• Demonstrated experience with Generative AI, LLMs, foundation models, agents, enterprise AI platforms, or modern AI architectures.
• Experience developing enterprise technical standards, architecture requirements, governance frameworks, reference patterns, or technology strategies.
• Experience evaluating AI technologies across multiple providers, platforms, and deployment approaches.
• Demonstrated experience leading complex, cross-functional initiatives and advising senior leadership.
• Strong understanding of AI governance, Responsible AI, Information Security, Privacy, Data Governance, Model Risk Management, third-party risk, and regulatory considerations.
• Experience within financial services or another highly regulated industry preferred.
• Experience supporting regulatory examinations, audits, governance bodies, or enterprise risk decisions preferred.
• Prior formal people-leadership experience preferred.
• Advanced degree preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

There Are No Additional Certifications Required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites is required.

Pay Transparency

The anticipated starting salary range for this role is $ 97,400 .00 - $ 213,408.00. This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval. This position is eligible for an individual performance based annual bonus.

Benefits

At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.

Our Purpose

Helping members achieve their dreams since 1935. Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.

PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed.

Contact human resources (HR) with any questions or requests for accommodation at [e-mail].