Director, AI & Enterprise Product Delivery

Pfizer Inc.; New York (NY); Hybride; USD 189 000 - 315 000; Plein temps

Avantages offerts par ce poste

Bonus program

Comprehensive benefits

401(k) with Pfizer matching

Résumé du poste

Pfizer Inc. in New York, NY seeks a Delivery Lead - Director of AI and Product Management to drive end-to-end delivery for patient services platforms and to align with governance and quality standards.

This role partners with business engagement leads and solution vendors to accelerate strategic roadmaps and investments. You will lead product owners, business system managers and analysts, foster accountability and innovation, and drive Pfizer's technology portfolio to improve patient access and

Qualifications

• Bachelor's degree required; advanced degree preferred in information management, CS, engineering or technology management.
• 8+ years IT leadership experience in healthcare, commercial or patient services.
• Deep expertise in Salesforce, cloud ecosystems, DevOps, Agile methodologies and cybersecurity.

Responsabilités

• Own planning, delivery and support for all projects, releases, and enhancements across patient support platforms (CRM, case management, digital engagement, data integration).
• Ensure solutions are delivered on time and within budget per Pfizer governance and quality standards.
• Collaborate with operations to ensure system stability, uptime and performance for patient-facing operations.
• Maintain process documentation, data flow diagrams and training SOPs to reduce tech debt.
• Author business cases to outline technology strategy and secure funding for high-value initiatives.
• Lead a portfolio of projects across multiple disease areas and teams.

Connaissances

Strategic leadership

Stakeholder management

Program governance

People leadership

Matrix influence

Formation

Bachelor's degree

Advanced degree preferred

Outils

Salesforce

DevOps

Cloud ecosystems

Cybersecurity

Description du poste

Pfizer Inc. in New York, NY seeks a Delivery Lead - Director of AI and Product Management to drive end-to-end delivery for patient services platforms and to align with governance and quality standards.

This role partners with business engagement leads and solution vendors to accelerate strategic roadmaps and investments. You will lead product owners, business system managers and analysts, foster accountability and innovation, and drive Pfizer's technology portfolio to improve patient access and