Director, AI-Driven Support Experiences

OpenTalent; Monte Vista (CO); On-site; USD 180,000 - 240,000; Full time

Job summary

Hewlett Packard Enterprise Development LP in Colorado is seeking a Director of Product Management for AI Support to shape the vision and strategy of AI-powered customer support experiences. This role collaborates with engineering, data science, UX and support operations to deliver scalable solutions that enhance satisfaction and reduce costs.

The position requires 15+ years in related fields and a proven ability to drive measurable business outcomes through executive communication and

Qualifications

• 15+ years of experience in related fields.
• Strong executive communication and stakeholder management.
• Proven ability to drive measurable business outcomes.

Responsibilities

• Lead the vision, strategy, and execution of AI-powered support experiences.
• Partner with engineering, data science, UX and support operations to deliver scalable solutions.

Skills

AI product management

Cross-functional leadership

Executive communication

Strategy development

Job description

Hewlett Packard Enterprise Development LP in Colorado is seeking a Director of Product Management for AI Support to shape the vision and strategy of AI-powered customer support experiences. This role collaborates with engineering, data science, UX and support operations to deliver scalable solutions that enhance satisfaction and reduce costs.

The position requires 15+ years in related fields and a proven ability to drive measurable business outcomes through executive communication and