Director, AI-Driven Payments Product

ITSMF; New York (NY); On-site; USD 251,000 - 287,000; Full time

Job summary

Capital One is seeking a Director of Product Management for the Payments Platform to own the AI strategy and AI product portfolio. You will lead where AI creates value in design, build, rollout, and operations of new products, while guiding responsible delivery and collaboration with engineering teams.

This hands-on, player-coach role demands leadership of a lean team and a commitment to transforming customer experiences through AI-driven product solutions.

Qualifications

• Bachelor's degree in any field.
• 5+ years of Product Management experience.
• Experience translating business strategy into consumer facing digital products.

Responsibilities

• Define the AI product strategy and investment roadmap, including where AI fits and build/buy/partner decisions.
• Deliver measurable impact from applying AI across operations and customer outcomes.
• Ensure responsible AI practices are implemented across the portfolio.
• Stand up and manage shared AI capabilities to enable adoption across teams.
• Raise AI fluency across the organization as the field evolves.

Skills

AI strategy

Cross-functional leadership

Hands-on PM

AI governance

Stakeholder management

Education

Bachelor's degree

Job description

Capital One is seeking a Director of Product Management for the Payments Platform to own the AI strategy and AI product portfolio. You will lead where AI creates value in design, build, rollout, and operations of new products, while guiding responsible delivery and collaboration with engineering teams.

This hands-on, player-coach role demands leadership of a lean team and a commitment to transforming customer experiences through AI-driven product solutions.