Director, AI Agent Platform — Remote

ServiceNow; Santa Clara (CA); On-site; USD 221,200 - 387,100; Full time

Job summary

ServiceNow is hiring a Director of Product Management to lead the vision and execution for a transformational frontier AI agent currently in MVP state. This role brings together autonomous agent capabilities with enterprise governance, positioning you at the intersection of frontier AI and real‑world workflow impact.

You'll own the product direction for long‑running, self‑evolving agents designed for enterprise knowledge workers, connecting natively to ServiceNow's AI infrastructure to enable AI

Qualifications

• 8–10+ years of product management experience, with recent hands-on shipping of agentic products.
• Comfortable working in codebases and prototyping with engineering teams.
• Strong ability to translate frontier AI research into practical platform capabilities.

Responsibilities

• Define and drive the product vision for autonomous agent capabilities in enterprise workflows.
• Own the long‑term roadmap for agent orchestration, memory, context, and governance primitives.
• Collaborate with frontier AI teams and open‑source ecosystem to bring state‑of‑the‑art capabilities to production.

Skills

8-10y PM

Hands-on agentic AI

Code familiarity

Architectural thinking

Job description

ServiceNow is hiring a Director of Product Management to lead the vision and execution for a transformational frontier AI agent currently in MVP state. This role brings together autonomous agent capabilities with enterprise governance, positioning you at the intersection of frontier AI and real‑world workflow impact.

You'll own the product direction for long‑running, self‑evolving agents designed for enterprise knowledge workers, connecting natively to ServiceNow's AI infrastructure to enable AI