Director, ACH

Storm2; Thousand Oaks (CA); Hybrid; USD 130,000 - 155,000; Full time

Job summary

Storm2 is seeking a Director of ACH & Payments Risk to lead the ACH program, risk management framework, and compliance initiatives while shaping the payments operations strategy. This role offers remote (U.S.) or hybrid work options and involves partnering with executive leadership to balance growth with risk management in a fast-moving payments environment.

The ideal candidate has 10+ years in ACH/payments, strong governance knowledge, and a proven leadership track record.

Qualifications

• 10+ years of experience in ACH, payments, treasury operations, payment risk, compliance, or related financial services disciplines.
• Strong knowledge of ACH operations, NACHA requirements, return-rate monitoring, risk controls, and payments governance.
• Experience leading audits, compliance reviews, risk assessments, or remediation initiatives.
• Demonstrated ability to manage complex payment environments and cross-functional stakeholders.
• Proven leadership experience with teams, programs, or enterprise initiatives.
• Bachelor’s degree preferred.
• AAP, APRP, or related payments certification preferred.

Responsibilities

• Lead oversight of ACH operations, risk monitoring, and program performance.
• Analyze payment activity, return trends, fraud indicators, and portfolio metrics to identify and mitigate risk.
• Establish and enhance policies, procedures, controls, and governance frameworks.
• Ensure compliance with NACHA rules, regulatory requirements, and internal standards.
• Partner with Compliance, Risk, Operations, Product, and Executive Leadership teams on strategic initiatives.
• Support internal and external audits, examinations, and remediation efforts.
• Evaluate payment partners, vendors, and third-party relationships.
• Develop reporting and analytics to improve payment program performance and operational effectiveness.
• Lead and mentor team members while helping scale payment operations and risk functions.
• Support strategic projects and growth initiatives across the payments organization.

Skills

Leadership

Payments risk management

NACHA rules

Auditing experience

Cross-functional collaboration

Education

Bachelor’s degree

AAP/APRP certification

Job description

Director, ACH & Payments Risk

Compensation

$130,000 – $155,000 base salary + bonus

Location

Remote (U.S.) or Hybrid (Los Angeles, CA or Houston, TX)

Hybrid opportunities may be available for candidates located near company office locations (Los Angeles, CA or Houston, TX)

About the Opportunity

A rapidly growing payments technology company is seeking a Director, ACH & Payments Risk to lead and enhance its ACH program, risk management framework, compliance initiatives, and payment operations strategy.

This organization provides payment infrastructure and technology solutions that power businesses, software platforms, and financial partners nationwide. The role offers significant visibility, ownership, and the opportunity to shape the future of a scaling payments operation while partnering closely with executive leadership.

This is an ideal opportunity for an ACH leader who enjoys building programs, improving controls, driving compliance initiatives, and balancing growth with risk management in a fast-moving environment.

Responsibilities

• Lead oversight of ACH operations, risk monitoring, and program performance.
• Analyze payment activity, return trends, fraud indicators, and portfolio metrics to identify and mitigate risk.
• Establish and enhance policies, procedures, controls, and governance frameworks.
• Ensure compliance with NACHA rules, regulatory requirements, and internal standards.
• Partner with Compliance, Risk, Operations, Product, and Executive Leadership teams on strategic initiatives.
• Support internal and external audits, examinations, and remediation efforts.
• Evaluate payment partners, vendors, and third-party relationships.
• Develop reporting and analytics to improve payment program performance and operational effectiveness.
• Lead and mentor team members while helping scale payment operations and risk functions.
• Support strategic projects and growth initiatives across the payments organization.

Qualifications

• 10+ years of experience in ACH, payments, treasury operations, payment risk, compliance, or related financial services disciplines.
• Strong knowledge of ACH operations, NACHA requirements, return-rate monitoring, risk controls, and payments governance.
• Experience leading audits, compliance reviews, risk assessments, or remediation initiatives.
• Demonstrated ability to manage complex payment environments and cross-functional stakeholders.
• Proven leadership experience with teams, programs, or enterprise initiatives.
• Bachelor’s degree preferred.
• AAP, APRP, or related payments certification preferred.