Director, Account Manager-San Francisco

Fitch Solutions; San Francisco (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment

Health and wellness programs

Tuition reimbursement

Paid volunteer days

Job summary

Fitch Solutions is seeking a Director, Account Manager in San Francisco to drive growth through consultative sales and strong client relationships. This role involves managing end-to-end relationships with buy-side institutions, overseeing contract negotiations, and executing territory and account planning.

Candidates should have 5+ years of experience in financial markets and effective communication skills. The company offers a hybrid work environment and comprehensive benefits including retirement planning and health wellness.

Qualifications

• 5+ years of sales/business development experience in financial markets.
• Fluent in English, both written and spoken.
• Ability to develop a network of senior contacts across accounts.

Responsibilities

• Grow Fitch Solutions business through consultative sales.
• Build relationships with buy-side institutions like pension funds.
• Lead contract negotiations ensuring favorable terms.

Skills

Client relationship management

Sales/business development

Communication skills

Problem-solving

Financial services knowledge

Education

Bachelor's degree in finance, business, or related field

Job description

Director, Account Manager – San Francisco, CA, US

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast‑paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates a successful each success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact.

How You’ll Make an Impact

• You will be responsible for growing the Fitch Solutions business by delivering our value proposition effectively through a consultative sales approach.
• Build strong relationships with buy‑side institutions including pension funds to grow revenue and identify opportunities for Fitch Solutions that include:
• Credit research, investment recommendations and fixed‑income data services across all fixed‑income asset types, including investment grade, high yield, structured finance and loans.
• Credit risk solutions helping clients better understand and manage risk.
• Industry and country macro research and data.
• Sustainability across securities, entities and countries.
• Navigating the client renewal process and driving cross‑sell and upsell subscription sales, including:
• Leading contract negotiations and ensuring favorable terms that align with company goals while maintaining strong client relationships.
• Directing end‑to‑end relationship management across the firm to drive engagement of all products through strategic relationship building, and coordinating with Customer Success Managers, Client Services and Specialists.
• Engage in territory and account planning, including organizational hierarchy and mapping, using available data to develop informed strategies.

You May Be a Good Fit If

• General knowledge of financial services and capital markets with a focus on fixed income preferred.
• A bachelor’s degree, preferably in finance, business or a related field, laying the educational foundation for excellence in financial markets.
• Essentially 5+ years of sales/business development experience, with a track record of growing revenue streams within financial markets.
• Ability to develop an extensive network of contacts across accounts at the senior executive level, procurement level and business user level.
• Self‑motivated and able to generate ideas and demonstrate initiative, tenacity and perseverance, while having excellent time‑management and organizational skills.
• Creative problem‑solving skills with the ability to diagnose issues and develop solutions.
• Excellent presentation and communication skills, both oral and written (PowerPoint a plus).
• Fluent written and spoken English language skills are essential.
• Travel: 25% travel.

What Would Make You Stand Out

• Ability to understand client strategy and performance and to build an account plan to align Fitch Solutions products and services within the client organizational hierarchy to optimize adoption and growth.
• Demonstrated history of positive engagements working in teams.
• A curious mind and passion for the financial markets.

Why Choose Fitch

• Hybrid work environment: 2 to 3 days a week in office required based on your line of business and location.
• A culture of learning & mobility: dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in your future: retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long‑term goals.
• Promoting health & wellness: comprehensive healthcare offerings that prioritize a healthy body & mind.
• Supportive parenting policies: family‑first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Dedication to giving back: paid volunteer days and support for community engagement initiatives.

Expected base pay rates for the role will be between $100,000 and $120,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance and other job‑related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long‑term incentives and other benefits sponsored by Fitch.

Fitch is proud to be an Equal Opportunity and affirmative action employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status and other statuses protected by law.