Director, Account Management

CRIUS CREO Influencer LLC; United States; On-site; USD 90,000 - 215,000; Full time

Job summary

Omnicom Group's Creo division seeks a Director, Account Service, Influencer to lead influencer marketing strategy and client services across the Creo managed service. You will supervise a team of account professionals, guiding campaign planning, client communications, and coordination with paid social teams.

In this role you will partner with OMG agencies to elevate influencer campaigns, present strategic workbacks, and ensure on-time delivery while nurturing internal/external relationships in a

Qualifications

• In-depth understanding and mastery of Influencer marketing and how to align Creator-led storytelling with brand narratives.

Responsibilities

• Lead influencer communication for Creo clients, including proposals and agreements.
• Coordinate deliverables and timelines across internal teams and clients.
• Present campaign strategy and performance insights to stakeholders.

Skills

Influencer marketing

Account management

Client communication

Presentation

Strategic thinking

Stakeholder management

Job description

Job Description

The Director, Account Service, Influencer is a centralized role that will be tasked with driving Influencer strategy and client management within OMG’s dedicated managed service product, Creo. The core responsibility of the role is leading a group of Account Service professionals, shepherding client/agency client communications, presenting campaign strategy and serving as a core point of contact throughout a partnership lifecycle. The role will serve all OMG agencies across the organization, working in symphony with client paid social teams to execute paid amplification of Creator campaigns.

Reports to: Executive Director, Account Management

Account Management Responsibilities

• Lead influencer communication for OM, and Creo clients, including proposal development, commercial agreements, and client communication from initial briefing to completion.
• Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment.
• Serve as central source of client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients.
• Articulate workback schedules and coordinate internal and external deliverables to keep deliverables on track.
• Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business.
• Work in partnership with OMG COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement.

Required Skills

• In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling.
• Strong agency account management background and comfort in leading internal and external conversations.
• Thorough understanding of the Influencer ecosystem including organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement.
• Excellent relationship building with internal and external stakeholders.
• Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view.
• Highly analytical with the ability to identify areas of optimization and to contextualize of campaign performance in reports and client presentations.
• Creative minded with ability to translate social trends and influencer archetypes to client business objectives.
• High levels of integrity, autonomy, and self-motivation.
• Critical thinking and problem solving tied to implementation of new processes and process improvements.
• Strong business acumen and the ability to make highly impactful decisions in a timely manner.
• Strong people leadership with comfort providing feedback and developing employees and making staff utilization decisions.

Salary

90,000 - 215,000

Working Conditions

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Company Culture

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.

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Equal Opportunity

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. At Omnicom Group, careers are designed for growth. We’ve purposefully crafted a transformative talent experience built with accountability in action — focused on community, impact, and opportunity.