Director, Account Management

Interpublic Group; New York (NY); Hybride; USD 150 000 - 180 000; Plein temps

Résumé du poste

Omnicom Media is seeking a Director, Account Management to lead influencer strategy and client management within Creo. This centralized role will guide a team of Account Service professionals, coordinate client communications, present campaign strategy, and serve as a core contact through the partnership lifecycle.

You will work across OMG agencies to execute paid amplification of Creator campaigns. The role reports to the Senior Director, Account Management.

Qualifications

• Deep understanding of influencer marketing and creator-led storytelling.
• Strong agency account-management background.
• Knowledge of influencer ecosystem across platforms and campaigns.
• Excellent relationship-building with stakeholders.
• Clear presenter, able to deliver cohesive client presentations.
• Analytical with ability to contextualize campaign performance in reports.
• Ability to translate social trends into business objectives.
• High integrity, autonomy, and motivation.
• Strategic thinking with process improvement focus.
• People leadership and staff development skills.

Responsabilités

• Lead influencer communication for OM and Creo clients from briefing to completion.
• Communicate influencer marketing within the digital/paid media ecosystem and position service offerings.
• Serve as central point of contact across influencer campaign lifecycle, from identification to reporting.
• Articulate workback schedules and coordinate deliverables to keep on track.
• Maintain pulse on influencer landscape and industry trends for client impact.
• Collaborate with platform teams to implement best practices across functions.

Connaissances

Influencer marketing

Agency account management

Influencer ecosystem knowledge

Relationship building

Presenting & communicating

Analytics & reporting

Creative trend translation

Integrity & autonomy

Strategic thinking & process

People leadership

Description du poste

Director, Account Management

Location: Chicago, Illinois, United States of America, Atlanta, Georgia, United States of America, New York, New York, United States of America

Remote Type: Hybrid

Time Type: Full time

Job Description

Agency: Omnicom Media

Job Function: Media

Job Subfunction: Social Media and Influencer Marketing

Job Description:

Director, Account Management: Creo

The Director, Account Service, Influencer is a centralized role that will be tasked with driving Influencer strategy and client management within OMG's dedicated managed service product, Creo. The core responsibility of the role is leading a group of Account Service professionals, shepherding client/agency client communications, presenting campaign strategy and serving as a core point of contact throughout a partnership lifecycle. The role will serve all OMG agencies across the organization, working in symphony with client paid social teams to execute paid amplification of Creator campaigns.

Reports to: Senior Director, Account Management

Account Management:

• Lead influencer communication for OM, and Creo clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
• Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment
• Serve as central source of client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients
• Articulate workback schedules and coordinate internal and external deliverables to keep deliverables on track

Practice Excellence:

• Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
• Work in partnership with OMG COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement

Required Skills:

• In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling
• Strong agency account management background and comfort in leading internal and external conversations
• Thorough understanding of the Influencer ecosystem including organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement
• Excellent relationship building with internal and external stakeholders
• Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
• Highly analytical with the ability to identify areas of optimization and to contextualize of campaign performance in reports and client presentations
• Creative minded with ability to translate social trends and influencer archetypes to client business objectives
• High levels of integrity, autonomy, and self-motivation
• Critical thinking and problem solving tied to implementation of new processes and process improvements
• Strong business acumen and the ability to make highly impactful decisions in a timely manner
• Strong people leadership with comfort providing feedback and developing employees and making staff utilization decisions

$150,000 - 180,000

To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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