Director, Account Management

Interpublic Group; Chicago (IL); Hybrid; USD 150,000 - 180,000; Full time

Job summary

Omnicom Media in Chicago, IL seeks a Director, Account Management to lead influencer strategy and client management across Creo. You will guide a team of Account Service professionals, manage client communications from briefing to campaign completion, and collaborate with paid social teams to amplify creator campaigns.

The role reports to the Senior Director, Account Management and requires deep influencer marketing expertise, strong leadership, and the ability to drive strategic solutions in a

Qualifications

• Deep expertise in influencer marketing and creator-led storytelling.
• Proven track record leading account teams and guiding client communications.
• Strong ability to translate trends into insights for campaigns.

Responsibilities

• Lead influencer communication for Creo clients, including proposals and negotiations.
• Articulate influencer strategy within the digital paid media ecosystem.
• Manage client communications across the campaign lifecycle from brief to reporting.
• Coordinate deliverables and ensure on-time project milestones.

Skills

Influencer marketing

Account management

Client relationships

Strategic leadership

Cross-functional collaboration

Job description

Director, Account Management

Location: Chicago, Illinois, United States of America, Atlanta, Georgia, United States of America, New York, New York, United States of America

Remote Type: Hybrid

Time Type: Full time

Job Description

Agency: Omnicom Media

Job Function: Media

Job Subfunction: Social Media and Influencer Marketing

Job Description:

Director, Account Management: Creo

The Director, Account Service, Influencer is a centralized role that will be tasked with driving Influencer strategy and client management within OMG's dedicated managed service product, Creo. The core responsibility of the role is leading a group of Account Service professionals, shepherding client/agency client communications, presenting campaign strategy and serving as a core point of contact throughout a partnership lifecycle. The role will serve all OMG agencies across the organization, working in symphony with client paid social teams to execute paid amplification of Creator campaigns.

Reports to: Senior Director, Account Management

Account Management:

• Lead influencer communication for OM, and Creo clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
• Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment
• Serve as central source of client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients
• Articulate workback schedules and coordinate internal and external deliverables to keep deliverables on track

Practice Excellence:

• Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
• Work in partnership with OMG COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement

Required Skills:

• In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling
• Strong agency account management background and comfort in leading internal and external conversations
• Thorough understanding of the Influencer ecosystem including organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement
• Excellent relationship building with internal and external stakeholders
• Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
• Highly analytical with the ability to identify areas of optimization and to contextualize of campaign performance in reports and client presentations
• Creative minded with ability to translate social trends and influencer archetypes to client business objectives
• High levels of integrity, autonomy, and self-motivation
• Critical thinking and problem solving tied to implementation of new processes and process improvements
• Strong business acumen and the ability to make highly impactful decisions in a timely manner
• Strong people leadership with comfort providing feedback and developing employees and making staff utilization decisions

$150,000 - 180,000

To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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