Director, Account Management

Omnicom; Chicago (IL); On-site; USD 140,000 - 150,000; Full time

Job summary

Omnicom is seeking a Director of Account Management to lead Omnicom Influencer, driving strategy and client management across a centralized team. You will supervise a group of Account Management professionals, manage client communications, present campaign strategies, and coordinate across agencies to ensure successful Creator campaigns.

Reporting to the Executive Director, Client Business Lead, you will guide senior client discussions, optimize influencer campaigns, and advance new service

Qualifications

• Bachelor’s degree in Marketing, Advertising, or Communications.
• 4–7 years of influencer and media experience.
• Hands-on influencer campaigns and client management with blue‑chip clients.

Responsibilities

• Lead influencer communication for Omnicom Influencer clients, including proposal development, commercial agreements, and client communication from initial briefing to completion.
• Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment.
• Serve as central source of client communication across influencer campaign lifecycle from identification to campaign reporting, and relay stages to clients.
• Articulate workback schedules and coordinate internal and external deliverables to keep tasks on track.
• Maintain a pulse on influencer landscape education via thought leadership communication and trends.

Skills

Influencer marketing

Account management

Client communication

Leadership

Presentation skills

Analytical skills

Strategic thinking

Problem solving

Education

Bachelor’s degree

Job description

Job Description

The Director, Account Management, is a centralized role that will be tasked with driving Influencer strategy and client management within Omnicom's dedicated managed service product, Omnicom Influencer. The core responsibility of the role is leading a group of Account Management professionals, shepherding client/agency client communications, presenting campaign strategy and serving as a core point of contact throughout a partnership lifecycle. The role will serve all OMagencies across the organization, working in symphony with clients and IATs on the execution and amplification of Creator campaigns.

Agency

Omni

Job Function

Media

Job Subfunction

Social Media and Influencer Marketing

Job Description

The Director, Account Management, is a centralized role that will be tasked with driving Influencer strategy and client management within Omnicom's dedicated managed service product, Omnicom Influencer. The core responsibility of the role is leading a group of Account Management professionals, shepherding client/agency client communications, presenting campaign strategy and serving as a core point of contact throughout a partnership lifecycle. The role will serve all OMagencies across the organization, working in symphony with clients and IATs on the execution and amplification of Creator campaigns.

Reports to: Executive Director, Client Business Lead

Responsibilities

• Lead influencer communication for Omnicom Influencer clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
• Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment
• Serve as central source of client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients
• Articulate workback schedules and coordinate internal and external deliverables to keep deliverables on track

Practice Excellence

• Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
• Work in partnership with Omnicom COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement

Required Skills

• In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling
• Strong agency account management background and comfort in leading internal and external conversations
• Thorough understanding of the Influencer ecosystem including organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement
• Excellent relationship building with internal and external stakeholders
• Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
• Highly analytical with the ability to identify areas of optimization and to contextualize of campaign performance in reports and client presentations
• Creative minded with ability to translate social trends and influencer archetypes to client business objectives
• High levels of integrity, autonomy, and self-motivation
• Critical thinking and problem solving tied to implementation of new processes and process improvements
• Strong business acumen and the ability to make highly impactful decisions in a timely manner
• Strong people leadership with comfort providing feedback and developing employees and making staff utilization decisions

Qualifications

• Bachelor’s degree (Marketing/Advertising/Communications preferred)
• 4-7 years of experience within Influencer and preferably media environments
• Hands on experience managing Influencer campaigns and client management with blue-chip companies
• Experience working on client business across a variety of industries
• Experience managing direct reports
• $140,000 to $150,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

$140,000 to $150,000