Director, Academic Technology

UMass Chan Medical School; Worcester (MA); Hybrid; USD 155,000 - 175,000; Full time

Job summary

UMass Chan Medical School in Worcester, MA seeks a Director of Academic Technology to lead strategic planning and execution of institutional software for academic operations. This role partners with students, faculty and staff to enable efficient education and research workflows.

The incumbent will oversee the academic technology staff, governance, budgeting, and integration efforts across the UMMS campuses, ensuring data security and continuity of academic services.

Qualifications

• Bachelor's degree or higher in information systems, CS or related field.
• 5 years of management experience in large IT org, 4 in academic/research IT.
• Strong strategic thinking and enterprise-wide perspective.
• Excellent written and verbal communication with technical and non-technical users.

Responsibilities

• Develop goals around Academic Technology at the Medical School.
• Lead evolution, installation, maintenance, configuration, and customization of the academic infrastructure.
• Manage and lead the academic development team supporting Student Information Systems and integrations.
• Coordinate and provide resource to activities in support of UMMS' three graduate schools and academic offices.
• Provide consultation to students and faculty in the utilization of local support environments and academic tools.
• Develop sustainable budget models for academic initiatives.

Skills

Strategic thinking

Project management

Leadership

Communication skills

Negotiation / consensus building

Education

Bachelor's degree in Information Systems Management or Computer Science

Master's degree in Computer Engineering/CS or MBA (preferred)

Tools

PeopleSoft Campus Solutions

Job description

Director, Academic Technology

• Job Number: 2026-52160
• Category: Information Technology
• Location: Worcester, MA
• Shift: Day
• Exempt/Non-Exempt: Exempt
• Business Unit: UMass Chan Medical School
• Department: IT-Academic Technology
• Job Type: Full-Time
• Union Code: Non Union Position - Non Unit Professional (W60)
• Num. Openings: 1
• Post Date: Oct. 28, 2026
• Work Location: Hybrid
• Salary Minimum: USD $155,000.00/Yr.
• Salary Maximum: USD $175,000.00/Yr.

POSITION SUMMARY

Under the general direction of the Associate Chief Information Officer or designee, the Director of Academic Technology is responsible for the strategic planning, resourcing, programming and implementation of institutional software for supporting academic operations at the University of Massachusetts Medical School. This includes designing, developing and implementing and supporting various technological solutions to enable academic operations and continuous process improvement. In addition, he/she will serve as SME, and consultant to the Medical School students, faculty and staff. He/she will perform diverse and complex duties in a manner consistent with a dynamic and active academic education and research community.

ESSENTIAL FUNCTIONS

Management Process

• Develop goals around Academic Technology at the Medical School. Socialize and gain adoption of those goals across the various constituents
• Promote the collaboration tools for the academic mission across the five UMass campuses through education and community building.
• Ensure that the appropriate academic systems are available for students, faculty and staff at UMMS
• Lead the evolution, installation, maintenance, configuration, and customization of the academic infrastructure and facilitate the strategic needs of the academic community
• Develop recommendations for creating a collaborative environment for end user services, infrastructure access and the evaluation of new technologies/products
• Manage and lead the academic development team supporting Student Information Systems and integrations, ensuring effective team management and delivery.

Coaching

• Facilitate accommodations and solutions for the academic community related to IT services and infrastructure utilization that are outside of standard School practices
• Lead the Academic Technology governance process for managing the delivery of academic based requests
• Develop the model for providing the sustainable support required for academic initiatives at a campus-wide level, as well as the ability to support the individual departments in the administration and support of their local environments
• Coordinate and provide resource to activities in support of UMMS' three graduate schools and academic offices
• Assist or lead in the coordination of optimizing academic processes and automating academic systems [identification, build and acquisition

Consulting

• Provide consultation to UMass students and faculty in the utilization of local support environments and academic tools for education
• Provide technical resource for quality assurance, debugging/tuning and in the software development architectures for the three UMMS schools and academic offices

Compliance

• Conduct and manage technology education programs, workshops and conferences
• Develop and manage sustainable budget models for academic initiatives
• Coordinate support services and models for current and future services
• Encourage that department based academic IT systems meet all university, state and federal requirements for data sharing, integrity, security and business continuity

REQUIRED QUALIFICATIONS

• Bachelor's Level Degree in Information Systems Management or Computer Science related majors
• 5 years of management/supervisory experience in large IT organization with at least 4 in the field of academic/research IT and 3 years in an Academic Medical Center
• Demonstrated strategic thinking abilities and an enterprise-wide perspective, effective negotiator and consensus builder in an academic setting and will have a collaborative leadership style with excellent interpersonal, written and oral communication skills
• Strong project management skills
• Excellent written and verbal communication skills with technical and non-technical users
• Strong interpersonal and consensus-building skills
• Ability to lead, manage, and deal with ambiguity in a dynamic and growing research community

PREFERRED QUALIFICATIONS

• Master's Level Degree or equivalent
• Masters in Computers Engineering or Computer Science, MBA or equivalent degree(s), with proven experience in providing solutions in a academic environment
• Demonstrate data proficiency and prior experience managing development teams
• In-depth understanding of PeopleSoft Campus Solutions

Posting Disclaimer

This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.