Direct Writer-Program Specialist

001 Sentry Insurance Company; Stevens Point (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid Flexibility

Dining on Us

Continuous Learning

Comprehensive Benefits

Work-Life Balance

401(k) match

Giving Back

Job summary

Join Sentry Insurance in Stevens Point, WI as a specialist in commercial insurance programs. You will administer specialty programs, service insureds, and coordinate monthly updates with John Deere, while handling coverage questions, quotes, policy changes, and billing inquiries.

The role requires a Bachelor's degree or equivalent experience, at least 2 years in related work, a P&C license, and strong reporting/analytical skills.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Minimum 2 years of related work experience.
• P&C license required.
• Experience in the use of office and business software applications.
• Demonstrated experience in creating custom reports.
• Prior Commercial Lines insurance experience desired with knowledge of Commercial Lines products and/or underwriting guidelines.
• Ability to interpret and apply commercial insurance concepts and underwriting guidelines.
• Effective organizational, human relations, and communications skills.
• Knowledge of Sentry’s insurance operations and philosophies.
• Strong critical thinking and analytical skills.

Responsibilities

• Administer specialty insurance programs, service insureds, process requests, and coordinate monthly updates with John Deere.
• Respond to a variety of customer calls including coverage questions, quotes for new/additional coverages, policy changes, cancellation and loss run requests and billing questions.
• Maintain agent appointments, distributes agent materials and generates agent commission reports.
• Create, analyze & distribute statistical spreadsheets for John Deere programs. Reports are provided to Direct Writer management for the purposes of review and evaluation of supported programs.
• Maintain applicable systems to support the dealer programs and products by monitoring and collaborating with the appropriate areas when issues arise.
• Reconcile and balance financials between John Deere Financial and Sentry for the UltraGard, and Floater programs.
• Complete necessary underwriting tasks related to the issuance of new policies, renewals changes and cancellations.
• Fulfills needed agent point of sale materials.
• May attend related trade show and/or industry events.
• Serves as a point of contact for business processes issues related to the program.

Skills

2+ years of experience

P&C license

Customer service

Analytical skills

Reporting/Excel

Education

Bachelor's Degree or equivalent

Job description

What You\'ll Do

• Administer specialty insurance programs, service insureds, process requests, and coordinate monthly updates with John Deere.


• Respond to a variety of customer calls including, but not limited to coverage questions, quotes for new/additional coverages, policy change, cancellation and loss run requests and billing questions.


• Maintain agent appointments, distributes agent materials and generates agent commission reports.


• Create, analyze & distribute statistical spreadsheets for John Deere programs. Reports are provided to Direct Writer management for the purposes of review and evaluation of supported programs.


• Maintain applicable systems to support the dealer programs and products by monitoring and collaborating with the appropriate areas when issues arise.


• Reconcile and balance financials between John Deere Financial and Sentry for the UltraGard, and Floater programs.


• Complete necessary underwriting tasks related to the issuance of new policies, renewals changes and cancellations.

Additional Responsibilities

• Fulfills needed agent point of sale materials.


• May attend related trade show and/or industry events.


• Serves as a point of contact for business processes issues related to the program.

What it Takes

• Bachelor\'s Degree or equivalent work experience


• Minimum 2 years of related work experience


• P&C license required


• Experience in the use of office and business software applications.


• Demonstrated experience in creating custom reports.


• Prior Commercial Lines insurance experience desired with knowledge of Commercial Lines products and/or underwriting guidelines.


• Ability to interpret and apply commercial insurance concepts and underwriting guidelines for majority of positions beneficial.


• Effective organizational, human relations, and communications skills.


• Knowledge of Sentry’s insurance operations and philosophies.


• Strong critical thinking and analytical skills.

Here is what you can look forward to as part of our team

• Hybrid Flexibility: Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one.


• Dining on Us: Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled.


• Continuous Learning: Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.


• Comprehensive Benefits: We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available.


• Work-Life Balance: Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.


• Investing in Your Future: We\'re committed to your long-term financial well-being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.


• Giving Back: Through the Sentry Foundation, we\'re proud to support the United Way and make a difference in our communities.

Why Join Sentry?

At Sentry, we believe our people are the heart of our success. We\'re proud to be recognized for the culture we\'ve built, earning spots on Forbes\' list\'s for America\'s Best Midsize Employers and Best Employers for New Grads, as well as Newsweek\'s America\'s Greatest Workplaces for Women and Diversity. These honors reflect our commitment to your professional satisfaction and growth.

Building on a Legacy

Our future is bright, but it\'s anchored in a long history of stability. Since our founding in 1904, we\'ve dedicated ourselves to helping businesses protect their futures. That trust has made us one of the largest and most financially stable mutual insurance companies in the U.S. We\'re proud to have maintained an A+ rating from A.M. Best, the industry\'s leading authority, for over 30 years.

Our Culture & Community

Your Career, Our Community

Whether you\'re working at our headquarters in Stevens Point, Wisconsin, or one of our many offices across the country, you\'ll find a challenging and rewarding environment. Explore the Our Teams tab on our Career Page to see the diverse career paths we offer, with a focus on ongoing development and professional growth.

Equal Employment Opportunity

Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

About Sentry

Our associates are the most important part of our company. We became one of the most financially strong mutual insurance companies in the U.S. by striving to provide the best possible service to our business customers. We do this by having conversations, forming relationships, and getting to know the people we work with and their businesses. We make that same commitment to our associates. When you join Sentry, we don\'t just want you to perform tasks each day. We want you to enjoy your time with us. You\'re in the driver\'s seat of your career path here—sharing feedback, creating goals, accessing professional development resources, and identifying how you can contribute to both your success and the success of the company. Yes, we work hard. But we work with the purpose of helping others, and with the understanding that there\'s more to life than work. We invite you to learn more about us. You\'ll find we\'re much more than insurance.

Ready to own your future?

Join us at Sentry, opportunities await!