Corporate Licensing Technician

001 Sentry Insurance Company; Stevens Point (WI); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Hybrid work model

Tuition reimbursement

Comprehensive benefits package

Job summary

Sentry Insurance Company in Stevens Point, Wisconsin, is seeking an Associate Licensing Specialist to manage licensing, appointments, and terminations in a hybrid work model. You will ensure compliance, data accuracy, and liaison with state DOIs and vendors.

The role requires building accurate licensing records, guiding associates through state requirements, processing renewals and payments, and maintaining confidential information while delivering strong customer service.

Qualifications

• Associate degree or equivalent work experience.
• Minimum 2 years of related work experience.
• Excellent communication and organizational skills.
• Proficient in Word and Excel.
• Strong customer service and attention to detail.
• Ability to maintain confidentiality.

Responsibilities

• Lead licensing for claims, sales, and associates by guiding through state requirements and submitting applications.
• Review and submit applications; follow up with internal and external contacts.
• Monitor renewal statuses and communicate updates to associates.
• Process terminations, investigations with state DOI, and state action notices.

Skills

Communication

Organizational skills

Human relations

Customer service

Attention to detail

Confidential information handling

Software learning ability

Education

Associate degree or equivalent experience

Tools

Word

Excel

Job description

Manage associate licensing, appointments, and terminations. Ensure compliance, maintain data accuracy, and liaison with state DOIs and vendors amid evolving regulations.

This position will report to the Stevens Point - Dixon Street Office location under a hybrid work model.

What You'll Do

• Leads claims, sales, and other associates whose role requires insurance licensing through the licensing process by providing guidance during the completion of state requirements, reviewing, and submitting applications, and handling follow-ups with internal and external contacts.
• Provides guidance and monitors renewal statuses and communicates to associates accordingly.
• Reviews and updates the licensing system to maintain accurate and compliant records.
• Completes license and appointment terminations which includes processing requests, handling investigations with state DOI, and/or reviewing state action notices.
• Completes timely processing and payment of company, producer and state appointment and renewal payments and ensures all fees are allocated to appropriate business units.

What it Takes

• Associate Degree or equivalent work experience
• Minimum 2 years of related work experience
• Communication, organizational and human relations skills
• Proficient knowledge of PC software programs such as Word and Excel
• Strong customer service skills and attention to detail
• Ability to learn PC software systems
• Ability to maintain confidential information
• Basic insurance courses helpful

Here is what you can look forward to as part of our team:

• Hybrid Flexibility: Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one.
• Dining on Us: Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled.
• Continuous Learning: Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.
• Comprehensive Benefits: We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources.
• Options for HSA, FSA, and Dependent Care FSA are available.
• Work-Life Balance: Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.
• Investing in Your Future: We’re committed to your long-term financial well-being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.
• Giving Back: Through the Sentry Foundation, we’re proud to support the United Way and make a difference in our communities.

Why Join Sentry?

At Sentry, we believe our people are the heart of our success. We’re proud to be recognized for the culture we’ve built, earning spots on Forbes’ lists for America’s Best Midsize Employers and Best Employers for New Grads, as well as Newsweek’s America’s Greatest Workplaces for Women and Diversity.

These honors reflect our commitment to your professional satisfaction and growth.

Building on a Legacy

Our future is bright, but it’s anchored in a long history of stability. Since our founding in 1904, we’ve dedicated ourselves to helping businesses protect their futures. That trust has made us one of the largest and most financially stable mutual insurance companies in the U.S.

Your Career, Our Community

Whether you’re working at our headquarters in Stevens Point, Wisconsin, or one of our many offices across the country, you’ll find a challenging and rewarding environment. Explore the Our Teams tab on our Career Page to see the diverse career paths we offer, with a focus on ongoing development and professional growth.

Equal Employment Opportunity Sentry is an Equal Opportunity Employer.

It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Our associates are the most important part of our company. We became one of the most financially strong mutual insurance companies in the U.S. by striving to provide the best possible service to our business customers. We do this by having conversations, forming relationships, and getting to know the people we work with and their businesses. We make that same commitment to our associates.

When you join Sentry, we don’t just want you to perform tasks each day. We want you to enjoy your time with us. You’re in the driver’s seat of your career path here—sharing feedback, creating goals, accessing professional development resources, and identifying how you can contribute to both your success and the success of the company.

Yes, we work hard. But we work with the purpose of helping others, and with the understanding that there’s more to life than work. We invite you to learn more about us. You’ll find we’re much more than insurance.

Joe Larsen Senior Talent Acquisition Specialist [e-mail]