Direct-To-Home- Full Time Installation Technician (Pasadena, TX)

Nrg Bluewater Wind; Texas; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to redefining home experiences through smart technology. As a Smart Home Pro, you will be the face of innovation, providing expert installation and services that enhance customer peace of mind. With a focus on safety and integrity, you will thrive in a dynamic environment where your skills in customer service and sales will shine. This is an exciting opportunity to contribute to a smarter, safer, and more sustainable future for homes across the United States. If you're ready to make a difference and grow with a leading smart home company, this role is for you.

Qualifications

• Exceptional customer service and sales skills are essential.
• Technical background in installation or field services is a plus.

Responsibilities

• Install and service smart home technology in customer homes.
• Manage inventory and provide exceptional customer service.

Skills

Customer Service Skills

Sales Experience

Technical Background

Team Collaboration

Education

High School Diploma

Tools

Smart Home Technology

Inventory Management

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

What you’ll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology by training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers’ lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to various customers.
8. Control your own income by providing opportunities for customers to purchase additional products and services.
9. Leverage services and installation appointments into leads and revenue.

What we’re looking for:

1. Exceptional customer service skills.
2. Sales experience and/or field services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required.)
3. Someone who thrives in a team environment and can also be trusted to work independently.
4. Willingness to submit to a criminal background check.
5. Current valid driver’s license and reliable transportation.

Physical demands of the job:

1. Lift and carry up to 45 lbs.
2. Climb ladders up to 14’.
3. Work in attics and other limited-space areas.
4. Bend, kneel, crouch, and stand for long periods.

Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at this link).

Official description on file with Talent.