Direct-To-Home- Full Time Installation Technician (Milwaukee, WI)

Nrg Bluewater Wind; United States Virgin Islands; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading smart home company dedicated to creating a smarter, cleaner future. As a Direct-To-Home Installation Technician, you will deliver top-notch installation services while ensuring customer satisfaction. This role offers the chance to become an expert in cutting-edge smart home technology, manage your own inventory, and control your income through commissions. If you're passionate about technology and customer service, this opportunity is perfect for you!

Qualifications

• Exceptional customer service skills are essential.
• Sales or field services experience is a plus.

Responsibilities

• Install and troubleshoot smart home technology.
• Manage inventory and provide customer solutions.

Skills

Customer Service Skills

Sales Experience

Field Services Experience

Technical Background

Job description

Direct-To-Home Full Time Installation Technician (Milwaukee, WI)

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer solutions that provide peace of mind.

What you’ll do :

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology through training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain system capabilities and operational instructions to customers.
• Control your income by offering additional products and services to customers.
• Leverage appointments into leads and revenue.

What we’re looking for :

• Exceptional customer service skills.
• Sales and/or field services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required.)
• A team player who can also work independently.
• Willingness to submit to a criminal background check.
• Valid driver’s license and reliable transportation.

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for long periods.

NRG Energy is committed to a drug-free workplace. Employees are subject to periodic drug testing, including post-accident and reasonable suspicion testing, as permitted by law. We are an equal opportunity employer (EOE) AA M/F/Protected Veteran Status/Disability. Salary may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.