Direct-To-Home- Full Time Installation Technician (Milwaukee, WI)

NRG Energy; Milwaukee (WI); On-site; USD 40,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht leidenschaftliche Smart Home-Profis, die bereit sind, die Zukunft des Wohnens zu gestalten. In dieser spannenden Rolle sind Sie verantwortlich für die Installation und Wartung modernster Smart Home-Technologien, während Sie außergewöhnlichen Kundenservice bieten. Sie werden Teil eines dynamischen Teams, das sich dafür einsetzt, das Leben der Kunden zu schützen und zu vereinfachen. Wenn Sie eine Leidenschaft für Technologie haben und gerne mit Menschen arbeiten, ist diese Gelegenheit perfekt für Sie. Nutzen Sie die Möglichkeit, Ihr Einkommen durch Verkaufschancen zu steuern und Teil einer zukunftsorientierten Branche zu sein.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten sind erforderlich.
• Verkaufserfahrung und technisches Wissen sind von Vorteil.

Responsibilities

• Installation und Wartung von Smart-Home-Technologie.
• Kunden über Systemfähigkeiten und Bedienungsanleitungen informieren.
• Inventar und Vermögenswerte mit unternehmerischer Denkweise verwalten.

Skills

Kundenservice

Verkaufserfahrung

Technisches Verständnis

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and service, delivering the highest caliber of customer service. Customers rely on your honesty and integrity as you offer solutions that bring peace of mind.

What you'll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.

2. Become an expert on smart home technology by training on industry-leading products.

3. Manage inventory and assets with a business owner mentality.

4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.

5. Create solutions to protect and simplify customers' lives.

6. Conduct routine maintenance and inventory of company products and equipment.

7. Explain and provide detailed system capabilities and operational instructions to customers.

8. Control your income by offering opportunities for customers to purchase additional products and services.

9. Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.

• Sales and/or field service experience is helpful. (Background in construction, electrical work, or other technical fields is beneficial but not required.)

• Ability to thrive in a team environment and work independently.

• Willingness to submit to a criminal background check.

• Valid driver's license and reliable transportation.

Physical demands of the job:

• Lift and carry up to 45 lbs.

• Climb ladders up to 14 feet.

• Work in attics and confined spaces.

• Bend, kneel, crouch, and stand for extended periods.

• Commitment to safety, including conducting safety analyses at each work site.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic, random drug testing, as well as post-accident and reasonable suspicion testing, where permitted by law. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities. Level, title, and salary may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf