Direct-To-Home- Full Time Installation Technician (Midland, TX)

NRG Energy; Texas; On-site; USD 35,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to creating smarter, safer, and more sustainable homes. As a Direct-To-Home Installation Technician, you will play a crucial role in delivering exceptional customer service while installing cutting-edge smart home technology. This position offers an unlimited commission plan, allowing you to control your income while making a positive impact on customers' lives. With a focus on teamwork and independence, you will thrive in an environment that values integrity and innovation. If you're passionate about technology and customer service, this opportunity is for you.

Qualifications

• Exceptional customer service skills are essential for this role.
• Sales and field services experience is beneficial but not mandatory.

Responsibilities

• Install, service, and troubleshoot smart home technology in customer homes.
• Manage inventory and assets with a business owner mentality.
• Provide detailed system capabilities and operational instructions to customers.

Skills

Customer Service Skills

Sales Experience

Field Services Experience

Technical Background

Education

High School Diploma

Job description

Join to apply for the Direct-To-Home Full-Time Installation Technician (Midland, TX) role at NRG Energy.

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Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of Customer Service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

What You’ll Do

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Control your income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

What We’re Looking For

• Exceptional customer service skills.
• Sales and/or field services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
• Ability to thrive in a team environment and work independently.
• Willingness to submit to a criminal background check.
• Current valid driver’s license and reliable transportation.

Physical Demands of the Job

• Lift and carry up to 45 lbs.
• Climb ladders up to 14’.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Maintain safety standards at all work sites.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, as permitted by law. EOE AA M/F/Protected Veteran Status/Disability. Salary may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.