Direct-To-Home- Full Time Installation Technician - McAllen, TX

NRG Energy; McAllen (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht leidenschaftliche Smart Home Pros, die bereit sind, die Zukunft des Wohnens zu gestalten. In dieser spannenden Rolle werden Sie dafür verantwortlich sein, hochmoderne Smart-Home-Technologie zu installieren und zu warten, während Sie erstklassigen Kundenservice bieten. Sie werden die Möglichkeit haben, Ihr Einkommen durch Verkaufschancen zu steuern und gleichzeitig Lösungen anzubieten, die das Leben der Kunden einfacher und sicherer machen. Wenn Sie in einem dynamischen Team arbeiten und Ihre technischen Fähigkeiten einsetzen möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten sind erforderlich.
• Verkaufserfahrung oder technische Hintergründe sind von Vorteil.

Responsibilities

• Installieren und Warten von Smart-Home-Technologie in Kundenhäusern.
• Erklären der Systemfähigkeiten und Betriebsanweisungen für Kunden.

Skills

Kundenservice

Verkaufserfahrung

Technisches Verständnis

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer solutions that provide peace of mind.

What you'll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology by training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your own income by providing opportunities for customers to purchase additional products and services.
9. Leverage services and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrician work are a plus but not required.
• Someone who thrives in a team environment and can work independently.
• Willingness to submit to a criminal background check.
• Current valid driver's license and reliable transportation.

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and limited-space areas.
• Bend, kneel, crouch, and stand for long periods.
• Follow a strong safety culture, including conducting safety analyses of every work site.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic random drug testing, as well as post-accident and reasonable suspicion testing, where permitted by law. We are an Equal Opportunity Employer, supporting protected veteran status and disability rights. Salary levels and titles may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.