Direct-To-Home- Full Time Installation Technician - McAllen, TX

Vivint; McAllen (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

Ein führendes Unternehmen im Bereich Smart Home sucht engagierte Fachkräfte, die eine Leidenschaft für Technologie und Kundenservice haben. In dieser Rolle als Smart Home Pro sind Sie verantwortlich für die Installation und den Service modernster Smart Home-Technologien. Sie werden die Möglichkeit haben, durch Schulungen Expertenwissen zu erlangen und Ihre Einnahmen durch Verkaufschancen zu steigern. Wenn Sie gerne im Team arbeiten und bereit sind, einen Unterschied im Leben der Kunden zu machen, ist dies die perfekte Gelegenheit für Sie in einem dynamischen und unterstützenden Umfeld.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten sind ein Muss.
• Verkaufserfahrung oder technische Hintergründe sind von Vorteil.

Responsibilities

• Installation und Wartung von Smart Home-Technologie bei Kunden.
• Kunden über Systemfähigkeiten und Betriebsanweisungen informieren.

Skills

Kundenservice

Verkaufserfahrung

Technische Kenntnisse

Education

Hochschulabschluss

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with intelligent products and services. We aim to proactively protect and keep our customers connected to their homes, no matter where they are. Join our Smart Home team to create smarter, safer, and more sustainable homes.

Position: Direct-to-Home Smart Home Pros

As a Smart Home Pro, you will provide expert-level installation and service, delivering the highest quality customer service. Customers will rely on you to act with honesty and integrity, offering peace of mind.

What you'll do:

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology through training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers' lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain system capabilities and operational instructions to customers.
• Control your income by offering opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrical experience are a plus but not required.
• Ability to work well in a team and independently.
• Willingness to submit to a criminal background check.
• Valid driver's license and reliable transportation.

Physical demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and confined spaces.
• Bend, kneel, crouch, and stand for long periods.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic testing. We are an Equal Opportunity Employer, supporting protected veteran status and disability rights. Salary levels may vary based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf