Direct-To-Home- Full Time Installation Technician - Baytown, TX

Vivint; Baytown (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Smart Home sucht engagierte Fachkräfte, die die Zukunft des Wohnens gestalten möchten. In dieser spannenden Rolle sind Sie verantwortlich für die Installation und den Service innovativer Technologien, die das Leben der Kunden einfacher und sicherer machen. Sie werden umfassend geschult und haben die Möglichkeit, Ihr Einkommen durch Verkaufschancen zu steigern. Wenn Sie leidenschaftlich daran interessiert sind, Kunden zu helfen und ein Teil eines dynamischen Teams zu werden, ist diese Position genau das Richtige für Sie.

Qualifications

• Hervorragende Kundenservicefähigkeiten sind unerlässlich.
• Technische Hintergründe sind von Vorteil, aber nicht erforderlich.

Responsibilities

• Installation und Wartung von Smart Home-Technologie in Kundenhäusern.
• Erklärung der Systemfähigkeiten und Betriebsanleitungen für Kunden.

Skills

Kundenservice

Verkaufserfahrung

Technisches Verständnis

Education

Abschluss in einem technischen Bereich

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert installation and service, delivering the highest caliber of customer service. Customers rely on you to act with honesty and integrity, offering peace of mind.

What you'll do:

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your income by providing opportunities for customers to purchase additional products and services.
9. Leverage services and installation appointments into leads and revenue.

What we're looking for:

1. Exceptional customer service skills.
2. Sales and/or field services experience is helpful. Technical backgrounds such as construction or electrical work are advantageous but not required.
3. Ability to work independently and in a team environment.
4. Willingness to submit to a criminal background check.
5. Valid driver's license and reliable transportation.

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and confined spaces.
• Bend, kneel, crouch, and stand for long periods.
• Commitment to safety, including completing safety analyses of work sites.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic testing as permitted by law. We are an Equal Opportunity Employer, supporting protected veteran and disability statuses. Salary levels may vary based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf