Direct-To-Home- Full Time Installation Technician - Bakersfield, CA

Nrg Bluewater Wind; Bakersfield (CA); On-site; USD 40,000 - 65,000; Full time

Job summary

A leading smart home company is seeking Smart Home Pros to provide expert installation and services. This role offers the opportunity to earn piece rate pay with an unlimited commission plan while delivering exceptional customer service. Candidates should have strong customer service skills, and experience in sales or technical fields is a plus.

Qualifications

• Exceptional customer service skills.
• Sales experience and/or field services experience is helpful.
• Willingness to submit to a criminal background check.

Responsibilities

• Install, service, and troubleshoot smart home technology.
• Manage inventory and assets with a business owner mentality.
• Create solutions to protect and simplify customers’ lives.

Skills

Customer service

Sales experience

Technical background

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Location: Bakersfield, CA, Virtual, 93304

Company: NRG

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers rely on you to act with honesty and integrity as you offer solutions that provide peace of mind.

What you’ll do :

1. Earn piece rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers’ lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your own income by offering opportunities for customers to purchase additional products and services.
9. Leverage services and installation appointments into leads and revenue.

What we’re looking for :

1. Exceptional customer service skills.
2. Sales experience and/or field services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required.)
3. Someone who thrives in a team environment and can also work independently.
4. Willingness to submit to a criminal background check.
5. Current valid driver’s license and reliable transportation.

Physical demands of the job:

1. Lift and carry up to 45 lbs.
2. Climb ladders up to 14’.
3. Work in attics and other limited-space areas.
4. Bend, kneel, crouch, and stand for long periods.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, post-accident, and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, title, and/or salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf).

Official description on file with Talent.