Direct-to-Consumer Delivery Ops Coordinator

Thistle Health Inc.; Orchard View (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Thistle Health Inc. is seeking a Logistics Coordinator to monitor daily onsite delivery operations from start to finish. You’ll be the first point of contact for drivers, and you’ll coordinate routes, check-in drivers, and keep rosters up to date.

You will collaborate with Customer Support and Logistics teams, train drivers, compile shift reports, and assist with onboarding while maintaining accurate documentation and using tools like Onfleet, G-Suite, and Slack.

Qualifications

• 2+ years proven experience as a dispatcher or related role; direct-to-consumer experience preferred.
• Valid CA Food Handlers Certification (must be obtained within 30 days of hire)
• Valid driver license and proof of insurance
• Must be able to work a flexible schedule including occasional evenings, early mornings, weekends, and holidays
• Proficiency with tech platforms including, but not limited to Onfleet, G-suite, and Slack

Responsibilities

• Responsible for the success of all drivers/routes dispatched from a specific hub
• Unload deliveries from trucks and/or cold storage
• Route organization/staging
• Check-in drivers and distribute routes accordingly
• Keep the delivery driver roster up to date
• Train and coach new and existing delivery drivers as needed
• Keep detailed documentation and compile shift reports
• Act as a last resort rescue and/or VIP delivery driver when needed
• Conduct delivery driver interviews
• Assist with onboarding new drivers as needed
• Collaborate with Customer Support and Logistics teams to review and mitigate error reports

Skills

Dispatcher experience

Direct-to-consumer exp.

Strong communication

Flexible schedule

Multitasking & organization

Team player

Problem solving

Physical stamina

Education

High School diploma or equivalent

Tools

Onfleet

G-Suite

Slack

Job description

Thistle Health Inc. is seeking a Logistics Coordinator to monitor daily onsite delivery operations from start to finish. You’ll be the first point of contact for drivers, and you’ll coordinate routes, check-in drivers, and keep rosters up to date.

You will collaborate with Customer Support and Logistics teams, train drivers, compile shift reports, and assist with onboarding while maintaining accurate documentation and using tools like Onfleet, G-Suite, and Slack.