Direct Support Supervisor – Shift Coordinator

Coordinated Care Services, Inc.; City of Rochester (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Holidays

Vacation time

Paid sick leave

Retirement plan

Job summary

Heritage Christian Services is seeking a shift coordinator to lead scheduling and direct support for adults with intellectual and developmental disabilities. The role includes coordinating staff shifts and acting as an advocate to support individuals’ well-being and informed choices.

You will partner with leadership to ensure effective daily operations and person-centered care. This entry‑level supervisory role emphasizes leadership, organization, and strong communication to empower participants

Qualifications

• Minimum of High School diploma or High School Equivalency; college experience preferred.
• Valid New York State driver’s license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required.
• Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers.
• Minimum six months experience in direct support is required.

Responsibilities

• Coordinate work schedules for all staff.
• Support adults with intellectual and developmental disabilities in daily activities.
• Advocate and assist people in expressing their wants and needs.

Skills

Organizational skills

Verbal communication

Written communication

Flexibility

Leadership

Education

High School diploma or GED

College experience preferred

Job description

Looking for a fulfilling career? We’re hiring shift coordinators to assist adults with intellectual and developmental disabilities. This position gives you the opportunity to showcase your leadership and organizational skills in the role of the shift coordinator. Not only will you be a DSP, you will be an advocate and voice as people exercise informed decision making in regards to their own well-being. You will be an ally as they communicate their wants and needs to others. The shift coordinator is a hands‑on professional that has a direct role in supporting the daily activities of people with intellectual and developmental disabilities. With the assistance of the leadership team, the shift coordinator will be responsible for coordinating work schedules for all staff.

Pay rate for this position: $22.40 / hr

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization’s good faith and reasonable estimate of the range of possible compensation at the time of posting

Qualifications

• Minimum of High School diploma or High School Equivalency; college experience preferred.
• Valid New York State drivers’ license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required.
• Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers.
• Minimum six months experience in direct support is required.
• Ideal candidates should demonstrate:

• Excellent organizational, verbal and written communication skills
• Flexibility in scheduling
• Ability to lead and motivate others

Benefits include:

• Holidays— Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them.
• Vacation time— begin to accrue vacation time immediately and can use vacation hours after six months of benefit‑eligible employment.
• Paid sick leave— All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed.
• Retirement plan– Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it’s invested money that employees can use at upon retirement.

Our Commitment to Equity and Justice

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. As you speak out, be strong, faithful and well.